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I searched for a specific Lego set for Christmas for my grandson. I paid for the Legos online on the Target website. After a few hours I received a notice the product was no longer available and I was given the option to select another store that had the same item for pickup, which a did. After making this selection I received a notice that my purchase was no longer available. Great! I then chatted with customer service and requested a refund as I decided to go to a store rather than purchase online. Well, although a refund will be issued it will take 30 days! What!?! This is over $200 - why 30 days?
I find this very disturbing to not have a product after it shows available and then hold the customer's money for 30 days. I will no longer shop at Target!
Tip for consumers:
Do NOT order online from Target. The product will show available, you’ll make the purchase only to have it suddenly unavailable. Then your funds will be held for 30 days!
Products used:
LEGOs large Star Wars set
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