Kate Z.

This site is awful and full of scammers. I was sent incorrect items that I did not order and defective items so I submit a request and Aliexpress did NOTHING. Because there was receipt of delivery, they say my claim isn't valid. I was sent junk I don't need and did not receive what I ordered though. So I would avoid this site if you don't want to receive nothing or receive the wrong item that they will not refund or send the correct item of because hey, at least they sent something albeit not at all the same thing. Seriously guys, shop literally anywhere else if you don't want your money stolen. This site is the absolute worst I have encountered and I shop exclusively online. I had an awful experience before here and thought I would give it another shot, but there is nothing redeeming about this site. It is full of junk products and they enable sellers to scam buyers.

I love shopping here! I have found some great deals and quality is superb!

Anytime I have called for issues in order I received they are quick to answer and sort the issue out. I received the wrong item one time and only spent maybe 5 minutes calling in. A person answered immediately and she quickly reordered the item I should have received after identifying the random one I did.

Their products are stylish and last forever and their Redcard discount and free shipping to my door is super convenient!

I used to like this site, however, my last fee experiences have been bad. I have received damaged items and pieces missing and they refused to do anything unless I could return it. I couldn't because we are not near a UPS, FEDEX etc and was at home with a newborn and 2 other small children without a way to get there. The prices are rather steep too since the clothes are well worn. There were Wal-Mart and Target brand items that cost most used on there than new in the store. They used to have nice coupons but I haven't seen them lately, instead they just have a certain percent off certain items, normally the expensive ones so it isn't actually cheaper. I would proceed with caution if you do shop here and be aware of these things!

Stay away! This site is a scam! I have ordered from them and then they ended up not sending the books I made the whole order for even though they were still in stock on the website. They refunded but I was still without the books I actually wanted. I tried messaging them twice and NO ONE would respond. It appears they have no customer service and pick and choose what to send you. There are MUCH better book sites out there to purchase from that actually have a customer service. This is the worst book buying site I have used and I am an avid book buyer so have used them all.