Target

It's been a while since I last visited a Target store. No great loss. What is it that makes a once quality-managed company like Target go downhill? Poor leadership. Under Brian Cornell's direction as CEO, Target stores have demonstrated how shabby a customer is treated these days. At East Boynton Beach, Florida, Target team members ignore their phones, managers do not appear on the floor, and Guest Services employees practice rudeness as the preferred way of dealing with customers. And, don't bother emailing Brian Cornell at the Target address. Those emails don't get answered. Compare prices at Target, but buy from Amazon, Wayfair, or anyplace else.

I have been a customer with Target since 2013. My overall experience today with an online manager Myra was extremely the worst experience I ever encountered. She didn't care about keeping me as a customer. She didn't care to try a resolve a problem due to new cards with same card number being issued. When current card hasn't been expired. Rather than offering an apology due to a common error, I was scolded and spoken to as if I were incompetent or willfully difficult.

I attempted to return a large lamp because the on-off switch quit working. I did not want a refund, all I wanted was to replace it with the same lamp because I originally bought 2 of them. I did not have my receipt (who keeps receipts for things you never plan to return?) In order for me to get a replacement/same lamp it. My even exchange cost me $10.83 more because I did not have the receipt. I NEVER shop at Target anymore. :o(

I ordered a microwave ready for pickup. Walked in to pickup, the looked at my order gave me a basket. When I loaded in the car, I realized not only was it wrong dimensions it was a completely different microwave. I came back in, left the basket at the front, went to find the microwave - they had several. Picked it up and brought it to customer service. Instead of just letting me go with my correct microwave - the one that matched the one in my order. The woman required me to waste 15 minutes to "return" a microwave I never ordered - lie to the computer and say I didn't like it instead of wrong item. Then by the time she finished all that, it was raining. So I ended up having to buy an umbrella and waste another 20 minutes of my life.

I received a gift that was purchased at Target. I went to return it as it did not work. However I did not have a gift receipt. The gift, a pressure cooker, originally sold for around $100 and was recently on sale for $79. I can understand giving me the sale price as they would lose money if it was purchased at the sale price and gave me full value. But their answer was to give me a $10 gift card! What a joke of a business. They'll lose more than that by losing my business.

Tried to buy 2 ink cartridges, priced at $33.00. Tax is less than 10 percent, so should be about $36. I had a $25 gift visa card and planned to use cash for the rest. I had to swipe card, first, then they said I still owed $26.52 more. So I told them to forget it. They cancelled the sale and said it would be 2 or more days to credit back what took them 2 seconds to take from my gift card. I asked for a receipt and they said the register couldn't do that. The manager told me the same, until I insisted they either print a receipt or write on by hand and sign it. The manager finally printed a transaction listing in his office, showing the voided $25 on the gift card account. Hopefully the money will eventually show up on the card, so I can get ink somewhere in a store from this century. I will never go to Target again. How can their register software be so useless? How can their first suggestion be to just ask me to trust them to credit my card in a few days, with no receipt?

Every time I walk in this target, I notice it's so clean. The employees make every effort for their guest to have the best experience. The management team is super nice and thankful for visiting this target. I usually find what I'm looking for because this target immediately put their stock on the shelf. This is a great store.

Was directed to target to purchase. They are not transparent. They said in stock and when I went to click on by now it would not allow me. It said check back on November 10. Stayed up till midnight to check back. Set in stock again when I went to click on by now, it would not allow me once again. The next day it says out of stock. Tried to call customer service. The call went overseas to another country, and the person knew nothing of what I was talking about. I am so sad and discouraged. I would never recommend shopping at target to anyone!

Worst online shopping experience I've ever had!
Not sure where to start, item was damaged during shipping and was returned by Fed Ex. I was told I'd receive another replacement the next day. I did not receive it. Finally called for the third time to fix the problem and my item was out of stock now. My email shows it was delivered to my home but it was not. I asked for a refund and was told I could keep the item that was damaged in shipping but no one could locate it and I was finally told it was sent to be disposed of but to my understanding it belongs to me? So how did they choose to do with my property whatever they please? I will never shop at target again and I will leave this review everywhere I can from this day forward until the contact me to fix it. I spoke with customer service and he was rude and said I could re-purchase the item and I'm not sure why he felt the need to be rude? I'm thinking this could make it into court.

Placed an online order and it was sent to the wrong address. And:
1. Target is not able to update the address on the order...
2. They tell me to call when it ships, so they can update it. Which I did. And they tell me they can't UNTIL the carrier actually has updates. By the time that is available, the carrier already delivered it (that was the original order)
3. While on the phone, Target just replaces the order with an IDENTICAL order, with -again- the wrong address...
4. On that same call, they are UNABLE to update the shipping address. Even though it hasn't shipped yet!
5. I call a day later to have them redirect. They are unable, because -they say- UPS will transfer the order to USPS. (still. They should be able to)
6. I check a day after that. And guess what. "out for delivery". Through UPS. (not a mention of USPS).
Target is so incredibly unprofessional and inept, it's a huge miracle they are even still in business!