RosegalReviews 6,117

I just received my 2 blouses yesterday, and was I totally shocked! The material was a heavy material, and soooo big and lopsided. I looked for a return slip and found none. I, ve never heard of a company not give a return slip. So I tried calling them all day and nobody would answer. What kind of co. Are you? Please give me a call back so I can send these blouses back. My order no. Is z*******375, please do the right thing... Margaret vega..

I have and will order from Rosegal again! The styles are great and I am a tall big busted women and just a note to order bigger sizes than you normally wear because these seem to be for Asian women sizes. I wear an XL/1X so I have been ordering a size 4XL and though that make you cringe, they fit great! I have enjoyed the styles and the detail of fabrics and have gotten a lot of compliments. It does take up to 4 weeks to receive your order so be patient and know this up front! I love you Rose Gal! Thanks! The prices are so great!

I have purchased products in Europe and Asia, and the sizes are different, generally numbered 22-42, e.g. To tell me that I need to buy a size 4X for a size 2X and then having these arrive as a Large (as I gave them to a friend who was a Large) is very frustrating. One of the outfits is ok to wear large. So, I am out all of the money for 4 outfits and could only save 1 that is a bit difficult to wear unless over a shirt, unlike the model (the small size makes it too skimpy). I am not oversized for the 2X. The return policy is daunting, as no paperwork arrived with the first tow orders. I have blocked their advertising and suggest that you do, as well. I resent that you are saying that I am just too big for your clothing, when you advertised these items as Plus sizes.

I've never had a problem with any of the items I've bought here, and I've been using this website for many years. The clothing is in Asian sizing, so be sure to read the size charts! The quality of everything has been great for the prices, and I've bought all kinds of things, like shirts, dress, swimsuits, accessories, and shoes. A lot of there clothes are cute Asian brands we don't get in NA, so I love to shop there :) Shipping has never taken more than 4 weeks, which is pretty good for coming from overseas. I love shopping here and will continue to do so!

I had an great experience shopping on RoseGal. The clothing item are qualitative and deserve the price they have. I did not have any misfortunes with sizing because I consulted very carefully the sizing guides and I was careful to chose clothes that were exposed on model so I could have a more accurate comparison. The shipping indeed can be a hassle, but being a free service and without any taxes I pass over it. Just be sure that you do not need the item for an urgent occasion. I was scared at first with all the negative comments and the overall negative aura of this website, but the shopping experience proved to be a wonderful one, especially because here I can find the kind of clothes and designs that I very much like.
I just hope that if you are a new a client try to be very careful when choosing your sizing and try to communicate with the website advisers, because they do really help you. For example, before ordering an item you can contact them on the live chat to check if they have it in stock ( although they could put on the website as well) just to be sure that you do not unpleasant surprises.

I ordered a dress to be worn for Mother's Day, on April 30th and paid for expedited shipping to be received with 8 days.
It is now May 9th and no dress. When I got onto my account, it still said pending! It hasn't even shipped yet! I have put in a "ticket" for a response from them after calling their listed phone number within the specified times to call with NO ONE ANSWERING THE PHONE, not even a machine. We'll see if they answer their complaint "ticket" and if they can get the item here within the next 72 hours.

I saw 2 cute dresses. I figure this is a foreign company so I adjust sizes way up (I am a US 14-16 so I choose size of 5X). Neither dress could fit my niece who is 10 and in children's sizes. When I asked to return and get a refund I am now still waiting 31/2 weeks after returning. They always say 'we are refunding today" but so far nothing. Reported them to Visa. No matter how cute something looks unless you are a Barbie doll it will not fit and then good friggin luck getting your money back.

I'm so glad I didn't allow the negative reviews to scare me away. I'm usually the type of person that will review a business before placing an order but this time I did the opposite. Now I'm glad I gave Rosegal a chance.

I ordered three shirts on 4/28. I chose the option to expedite with tracking for a few extra dollars that I believe guaranteed I'd receive my items within 10 days of the order being processed. I checked the sizing chart on the shirts to ensure I'd have a comfortable fit. Normally I'd wear a 2x as I'm a 40 DDD however I selected a 3x just be safe. Tracking was available to me within 2 days and I was able to track my package from when it left to when it arrived today, May 4. All three shirts fit perfectly and are very well made. I feel like I got my monies worth and it was a positive experience from beginning to end. Thank you Rosegal!

Thank you for getting back to me in regards to my order.My order totalled $107.00by the time I received my order it was Ike $200.00 I had to pay for customs for $50.00 then when my package was delivered I had to pay another $39.72 at the door. Your asking me for a order number there isn't one on my package it just has plus size tops and the amounts beside it.My order was shipped from SkypacC/o A to Z online services Joe9 Airline road cargo agent building ******* Singapore. There is a reference number on the label on my package Ref: FS*******8389.It was sent to my address Debbie Smith 931A-100ave Grande Prairie Alberta Canada T8V0S7
This is on my email from Rosegal Ticket #AT*******988 Order#Z************** that's all the numbers I have other than my individual order numbers on the tshirts I purchased which is a total of 6.

Placed a order for two swimsuits and some jewelry. Says it will ship within 3-5 days. After waiting 2 weeks and still showing processing I contacted them. They claim they can't ship the items because of the weight (3lbs max it is a swimsuit). They offered to send it another way and refund the cost of shipping that I had paid 10-25 days shipping. Also said one of the swimsuits was on back order 2 weeks. I cancelled my order, lets see if I get my money back now. I just don't understand why they never contacted me in two weeks to inform me there was a problem. Poor business practice.

I ordered 6 items, the sunglasses looked much different than the photos I ended up giving them away. I was happy with one of the bathing suits I ordered, wish the other one would come in the mail. I only have received 5 products and its been a month my last item is no where to be found and the tracking information has not been updated, the company has yet to refund me or let me know where it is, they keep telling me it will be "shipped soon" NEVER ordering from this company again and you should do the same.

I wordered 2 blouses from this company, I think we all get cought up in the price of the clothes. One blouse turned up but I have never received the second one. These were ordered back in March. When I enquired about my order they told me that the item was out of stock and they would be sending more out end of March. We are now 4th May. I think if you have a good experience with this company you are just lucky. If I had read the reviews I would not have touched them, so do your self a favour and shop elsewhere. I will never touch them again just a load of fraudsters