RosegalReviews 6,117

Now I'm scared I ordered from this company thinking I would get my shirts on time and here I am seeing all the reviews and I regret it losing out on money is not fun I wish I wouldn't have to wait for so long to get my items I did receive 4 shirts but I'm still waiting on some other items 19 day later hope I get them. I TRIED CALLING BUT PHONE RINGS ONCE THEN HANGS UP, I also emailed I got a respond once but I really don't understand there message I just want to know where my package is at they should do things the way AMAZON does it where u can really track ur package and understand it.

Really doesn't get any worse than this - do not order anything from this company. It's been over 2 months my order has not arrived and now, i am trying to get my money back from pay pal they only give me 50% of my money and they said that could take up another month to get my stuff, we order for spring season to go in vacation and soon will be summer. Really?

Trust me, do not order from these unethical people. NO BECAUSE IS CHEAP IS GOOD YOU MAY NEVER WILL GET YOUR STUFF. Paypal is aware of this company practices and trust me you will get your money back buy you never will get your products!

I never received all of my order from this business. Despite many emails back and forth to customer service. And of course they offer NO REFUND of your money, they only offer "choosing another item". Well, I want the items I ordered. I will never order from them again. I am canceling my credit card payment to them, glad I used my credit card to pay, now they can deal with the hassle of trying to get payment from credit card company.

The clothes took 11 days to get from China to Denver but they did arrive. I was worried about the other reviews, that they wouldn't come or wouldn't fit. They give you a tracking number the next day or so, so that you can track it along the way. I got 4 shirts for about $15 each. They all fit. Make sure to look at the size charts. I went up a couple of sizes. They are all cute shirts. 5 stars for good prices, cuteness and quick delivery (you can expect up to 2 weeks from China.) Thank you Rosegal.

I ordered one item from Rosegal on March 30. The tracking shows that it entered the USA on April 10, then nothing from that. I think the tracking is fake. As of today, May 17, I have not received anything. I opened a case through Paypal, and Rosegal keeps sending me emails saying that I have to close the case before they can issue a refund! This is BS! You can issue a refund ANYTIME with Paypal! I even spoke with a Paypal rep, who stated the same thing. DO NOT deal with this company!

Their sizes are completely off (I wear a size 14, ordered a 3X, and it was so small and tight I got stuck in it). When I asked for a refund, they said I had to take a store credit. And buy what? A too small item I can't wear? Fought with them on this issue and they finally agreed to issue a refund - still waiting. It's been over 2 weeks and no pending refund on my credit card. Absolutely horrible business PR. AND (get this) their website says they have a 4 star approval rating. What a farce.

I ordered this Cardigan to wear at events for my daughters wedding. Is beautiful. Arrived in Canada in 2 weeks

I just received my first ever order. People need to realize(women especially) that clothes are better when you can try them on and choose specifically for your body type, not what you prefer. Now that being said... I LOVED what I got and the tops were the same size... however, the style of one of them... I could have chosen a smaller size. Not a problem, I can sew and will fix this problem. This same thing happens when I buy in store. So... the bad reviews scared me... but I AM TRULY SATISFIED with the timing of the shipping and the choices that I made. I don't think many good reviews are expressed but the bad always steps up. LOVE YOU ROSEGAL!

I placed two orders with this company. The first arrived timely. The second was partial ship. 3 shipments so far, other items back ordered (they do not tell you this until you inquire why your order has not shipped, I found out 17 days after placing the order). Pants received appear to be child sizing. Blouse received arms too tight. It has been 26 days and I am still waiting for 4 items. I just have to write off the price of the pants and blouse. Disapointed as I spent almost $200. When you take everything into consideration, it would have been less expensive to go to my local mall.

Like a lot of people I complained about the robotic e mails, and long delivery. I complained to them about this. They have started sending me more personal e mails, and I realized that they are not responsible for the delivery time... that's the shipping process. I received 1 of the 3 items I ordered. It fit perfectly and was of good quality. After giving my review of this t. Shirt... I got a call from them and it was quite interesting, the girl was very sweet and we had a good chat... Much improved customer service. I will keep my account open with them, they have interesting stuff. I live in Canada. So the shipping takes time, not from China but Canada Post is very slow.