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Carol E.

Contributor Level

Total Points
164

2 Reviews by Carol

  • Loosely

3/5/18

My boyfriend ordered a blanket for his mother and I for christmas from some Facebook ads (why they are promoting this scam is pretty concerning to say the least) we just received them now - 3 months later (only because we harassed them with 5+ emails) They had terrible customer service kept saying the packages were in the "Air" for 2 months therefore untrackable, which is just a bold faced lie. Once we finally received them they were made out of shredded fuzzy material that is a different color- not chunky yarn like described on the website. They aren't really useable as you get fuzzy's in your eyes - nose etc. and all over your clothing if you even touch them - on the plus side my dog likes the blanket so I gave it to her. Don't waste you time with this scam.

  • Rosegal

5/6/17

I ordered 6 items, the sunglasses looked much different than the photos I ended up giving them away. I was happy with one of the bathing suits I ordered, wish the other one would come in the mail. I only have received 5 products and its been a month my last item is no where to be found and the tracking information has not been updated, the company has yet to refund me or let me know where it is, they keep telling me it will be "shipped soon" NEVER ordering from this company again and you should do the same.

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rosegal r. – Rosegal Rep

Dear Carol ,
We are sorry to hear that you are experiencing some issues.

For the item you have not received, we will check it for you.

We have sent you a personal message regarding your issue in our ticket system. Please kindly login to your account to check this and reply to us.

We look forward to helping you.
Rosegal Customer Service Team

Carol Has Earned 4 Votes

Carol E.'s review of Rosegal earned 3 Very Helpful votes

Carol E.'s review of Loosely earned a Very Helpful vote

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4/23/18

Should have googled for the reviews before ordering there... I ordered a white blanket and got a...

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Mj H. reviewed Loosely
3/18/18

I too have had a horrific experience with this company. I ordered 1 large beige chunky blanket in...