Rosegal Reviews Summary
The overall reputation of the company is mixed, with significant concerns overshadowing some positive experiences. Customers frequently highlight issues with product quality, noting that items often do not match online representations and are made from cheap materials. Additionally, many reviews reflect frustration over delayed shipping, difficulty in obtaining refunds, and a lack of responsive customer service. While a minority of customers report satisfactory experiences, including timely delivery and decent purchases, the prevailing sentiment suggests a need for improved transparency, quality assurance, and customer support to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I was able to look at items from my desk over lunches and breaks. It gave me the flexibility to buy Christmas gifts (and a couple things for myself) at my convenience. The prices were amazing and I really liked all the shipping options. I got my order in well before Christmas. My daughter is in love with the new tops I got her. They had clothes ranging from my style, to my work style, to hers. I was able to take advantage of the sales to use discounted pricing and a discount code which saved me even more money. We're currently looking for Prom Dresses and I regularly check the site from time to time just for myself. They have a loyal return customer!
Dear Miranda,
We would like to thank you for your kind review. We at Rosegal will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Rosegal.com again soon.
Many thanks,
Rosegal Customer Service Team
I really really really love RoseGal! I think it is one of the most amazing and good online shop out there because you can find everything and also the customer service is great!
You can find a lot of different choices and also the shipping is good, only 3 weeks for Italy I think is a reasonable time for delivery!
Dear Giada,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Rosegal.com again soon for all our latest deals.
Many thanks,
Rosegal Customer Service Team
I have purchased many things from RoseGal through their website. The clothing they have is all very much in style and reasonably priced! The accessories, and other things I have purchased from them are great, too! I have recommended this site to others. Just remember that if the clothing is made in China, you want to order two sizes larger than your usual size/
Dear Dee,
Thank you for sharing your experience with us.
We appreciate that you have acknowledge our hard work in giving our customers the best shopping experience possible.
We look forward to seeing you on Rosegal.com again soon.
Rosegal Customer Service Team
I love this site, the items are lovely, great quality and the prices are amazing. I am pleased with delivery, it doesn't take as long as I thought it would, certainly worth the wait.
Dear Customer,
Thank you for taking the time to write your review. We at Rosegal really appreciate this.
Best Regards,
Rosegal Customer Service Team
I received my packaged on time, with all my items not damaged. Customer service answered all my questions efficiently. Would recommend to a friend!
Dear Laura,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Rosegal.com again soon.
We appreciate your support.
Rosegal Customer Service Team
I was really happy with my dress it looked exactly like the picture and it fit perfect would order again in the future
Dear Tasha,
Thank you for taking the time to write your review. We at Rosegal really appreciate this.
Best Regards,
Rosegal Customer Service Team
I have many MANY purchases on Rosegal and have not been disappointed with a single one of them yet! They have such a unique selection of fashions and accessories, and available in plus sizes too! My dresses and tops have been stunning, and my jewelry and accessories just beautiful! Sometimes their shipping is a little slow, but the product is always WELL worth the wait! I will continue to be a very happy repeat customer for some time to come!
Dear Quinie,
We would like to thank you for your kind review. We at Rosegal will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Rosegal.com again soon.
Many thanks,
Rosegal Customer Service Team
I've really enjoyed the gorgeous home decor and clothing styles that Rosegal has! I've bought things for me and for my family. Rosegal's has EXCELLENT gifts for first time home owners so I adore shopping knowing that I'm getting exactly what I want. There customer service is decent too so if they don't ship something or make a small warehouse error, they fix without a hassle. Sometimes computer pickers mess up on a sku and I think the team knows that so they've been good:-)
Dear Sarah,
Thank you for sharing your experience with us.
We appreciate that you have acknowledge our hard work in giving our customers the best shopping experience possible.
We look forward to seeing you on Rosegal.com again soon.
Rosegal Customer Service Team
I ordered a dress and I ordered it in the wrong size. I contacted customer service about my mistake to find out what I could do about returning the item. Not only did CS contact me back that day, they also sent the dress in the correct size out to me that very same day. The dress is amazing, and I will continue to order from them for a long time to come. I receive so many complements on all of the dresses I have gotten from them. I LOVE ROSEGAL
Dear Teresa,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Rosegal.com again soon for all our latest deals.
Many thanks,
Rosegal Customer Service Team
I am pleased with Rosegal. Good quality and the best part is the have my size which is rare for plus size clothing. Reasonably price which is helpful.
Dear Rebekah,
Thank you for taking the time to write your review. We at Rosegal really appreciate this.
Best Regards,
Rosegal Customer Service Team
I like rosegal site. I love the clothing and products and it's a wonderful site. It's the only site where I can find clothing in my size that I like and that fits me. I love the lingerie and I love the nightgown the best. My boyfriend likes them too. I think it is actually my favorite site to buy the lingerie that I like to wear. Thank you rosegal.
Dear Sarah,
We would like to thank you for your kind review. We at Rosegal will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Rosegal.com again soon.
Many thanks,
Rosegal Customer Service Team
I always order on here and I'm very happy with what I get... the only item is I didn't receive a top but besides that everything else was great
Dear Heather,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Rosegal.com again soon.
We appreciate your support.
Rosegal Customer Service Team
I am very pleased with the site of Rosegal. I've been ordering for several months and I have not had any bad experiences. Things are very cheap and quality. I recently ordered things for the kitchen and I'm very happy. Everything is fast and fast is free. In addition to everything, there are constant coupon codes and actions, so it's getting cheaper. All recommendations for this site.
Dear Irena,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Rosegal.com again soon for all our latest deals.
Many thanks,
Rosegal Customer Service Team
I have bought the mini retro gaming toy and its better then I expected. Has an amazing selection of all my favorite classics! It was easy to set up and easy to use. They really have amazing products!
I have had only positive experiences, always fast deliveries any concerns or questions I may have had were always answered promptly, I enjoy shopping online and will continue to shop with rose gal in the future
Thank you
Suzanne s
Dear Ziggy,
Thank you for taking the time to write your review. We at Rosegal really appreciate this.
Best Regards,
Rosegal Customer Service Team
Купил за $3. https://youtu.be/gha60V_Vo-Y
Характеристики:
Производитель: SingFire
Модель: SF-348
Светодиод: 1 x Cree XP-E R3
Световой поток: 180 лм
Дальность светового потока: 50 м
Цветовая температура: холодный белый свет
Поддерживаемые источники питания: 1 x *******/AAA
Макс. потребляемая сила тока: 1 А
Рабочее напряжение: 1,5 В
Режимы: 1 (вкл/выкл)
Отражатель: алюминий
Линза: стекло
Корпус: нержавеющая сталь
Dear Zheka,
Thank you for your positive comments.
Best Regards,
Rosegal Customer Service Team
This site has such an incredibleselection of items, and surprisingly they're really affordable prices too. Great for picking up something unusual and very different from what you find in actual shops. Customer support is fantastic and they really go above and beyond to assist their customers, you are not just a number to them.
Dear Mad,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Rosegal.com again soon for all our latest deals.
Many thanks,
Rosegal Customer Service Team
Very easy to work with, great products, have not been disappointed yet. Shipping generally less then the original time quoted.
Dear Cathy,
We would like to thank you for your kind review. We at Rosegal will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Rosegal.com again soon.
Many thanks,
Rosegal Customer Service Team
From the business
RoseGal was started by a group of friends who all share a deep and abiding passion for stunning clothing and fashion. Specifically, it is the intimate fusion of endless possibilities that vintage and modern apparel has to offer. We love vintage for its understated simplicity, always en vogue character and stylized elegance. But most of all, we see the vintage style as being a uniquely timeless fashion statement, effortlessly embodying and capturing the essence of classic fashion. This contrasts with the transformative, evolving nature of modern styles that capture the essence of urban energy and edgy lifescapes.
By seamlessly offering both styles of clothing, shoes and accessories, we aim not only to capture the imagination but also the hearts of our customers. Inspired by the natural charm and appeal of the vast spectrum of fashionable clothing, our goal is simple: to share our love for the best fashion with each and every one of you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Amalia,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Rosegal.com again soon.
We appreciate your support.
Rosegal Customer Service Team