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OpenSky Reviews Summary
OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 25th among Marketplace sites.
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I have been very pleased with my purchases from Open Sky. The purchases come to me in a very reasonable amount of time. They are always in good shape.
Sweater coat was finally received after much delay. Sweater coat is not exactly what I expected! Photos gave the impression that it would be significantly heavier than it actually is. That said, I will keep it and use as a "sweater". Probably will not order an article of clothing in the future.
Hi Elaine! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
Help help help somebody please help me with order from 10/24/17 never received
Order #******* I would appreciate an answer from you people. The charge was already made on my credit card. I will get in touch with amerEx and tell them to stop
Payment or put in a claim for non delivery of item:;; boho sweater never recvd.
Hi Susan! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your missing package.
Love love love my infinity silver pinkie ring ;) They ship very quickly, the items I have purchased have always been "as described".
Hi Renee! Thank you for the kind words! We look forward to you visiting us again in the future!
I like the variety of things offered on OpenSky, unfortunately, I have yet to receive anything that is as nice as it looks or have proper fit or have any whiff of quality, especially considering the exaggerated prices. First order went into the dumpster, this one is being fully returned. Won't be wasting my time with this site again.
Hi Alida! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
WOW! Just love this ring with pink crystals - It has become my new favorite ( I now have about 20 of your rings - and to be honest, I love every one of them.
Hi Patricia! Thank you for the kind words! We look forward to you visiting us again in the future!
Tracking # shows it arrived but I do not have it. Called the carrier and said it was. I do not have my purchase. Please help.
Hi John! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
Perhaps it my own fault, I should have checked the measurements, but the picture looked a lot larger than the actual purse, It does have lots of pockets but is an envelope style. I don't find all those pockets to be functional because there is no room. It is a nice soft leather. I can use it, just not for the purpose I purchased it.
Hi Connie! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
I ordered cake balls for my daughter-in-law's birthday - Every time I checked the order status it said in process - according to their website - meant the seller had my order and was processing - the item was not customized in any way. I ordered 11/8 - on 11/15 after being in process for days - I emailed the company asking when the order would ship and received no response - there was no phone number to contact them and no response to my e-mailed query - my daughter-in-laws birthday present from me was ruined. It is Nov 17th and the order still says in process.
Hi Debrah! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
Quick and easy ordering right on their site with a very fast turn around, Product quality is great and I've gotten a ton of oohs and aahs.
Hi Donna! Thank you for the kind words! We look forward to you visiting us again in the future!
I bought a sweater for $32.00 which Open Sky says it was worth $80.00 in size XL, picture in ad looked great. I received it a month later, yes a month to find a cheap looking sweater made for an elf. This company is a rip off, I should have done some research on reviews before buying anything from this website without a phone number... buyers be ware... NEVER again. Don't bother to return anything, they charge you a crazy price to ship back and they charge you the shipping price when they shipped it to you by that time you receive nothing for the return. Poor way of running a business. I hope this review helps others when buying from this company.
Hi Joan! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
I just lost $150.00 with this company. It is all false advertising. I ordered a blue top with pink roses (they said was a T shirt), it arrived shiny polyester. I sent it back and got nothing back, no credit, nothing. I ordered two tops that said sweatshirt ponchos $42.95 each, it took almost a month to receive from China and it was T shirt material, not worth $2.00 let alone $42.95. They will not respond to me, I am furious! I will give every bad review I can on this company, next YELP! Susan O'Neil
Hi Susan! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
The comforter is wonderful! The quality is amazing and it's so comfortable! It arrived very quickly!
Hi Deborah! Thank you for the kind words! We look forward to you visiting us again in the future!
I've ordered several times before and have been happy with the earrings I purchased. I ordered adjustable necklaces but received standard ones. No response from OpenSky.
Hi Joan! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
Review poor. Got rig on Friday. Wore it on Sunday and two stones feel on on it. Want my money back.
Hi Betty! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
I order from this people and first the order was taken, my $ got hold on my credit card, then they said the order will be shipped in a few days, then next day it was canceled by them. So I ask for my $ back, which they released it, then I got ch raged for it again? THEY canceled the order due to NO STOCK. I want my $ back asap. Now it was charged all the way where my $ was taken out!
Hi Carlos! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
My purchase was so easy, it arrived quickly and I love it? The products are usually top notch! I haven't been disappointed yet!
Hi Donna! Thank you for the kind words! We look forward to you visiting us in the future!
You get what you pay for two of the items I love but the earrings I will not wear. I love the necklace and the bracelet which are from the same company when and if I order again I will look at the products from this company
Hi Naomi! Thank you for the kind words! We look forward to you visiting us again in the future!
It's was ok. But didn't get my momey back or my rings back... we love the rings tho. But not happy i had to rebuy my rings
Hi Carrie! We are sorry to hear about the problem you experienced. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
The T-Shirt was not true to size. The quality of the material is not the best and it seems to be shrinkable.
Hi Gail! We are sorry to hear that the shirt you ordered was not what you expected. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you in any way possible!
From the business
OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.
OpenSky is proud to be a Google Trusted Store.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cheryl! Thank you for the kind words! We look forward to you visiting us again in the future!