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OpenSky Reviews Summary
OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 25th among Marketplace sites.
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I purchased two rings from this site and are happy with each purchase. The descriptions are right on target. The rings wear well and are comfortable.
Ordered the memorial bracelet with my daughters name & passing date. Its beautiful. Looks just like the picture I saw on Facebook.
Hi Barbara! Thank you for the kind words! We look forward to you visiting us again in the future!
I ordered a men's sweatshirt from this website. Paid almost $45 for it... Extremely disappointed. It is so lightweight it's more of a t-shirt. Really? $45 for a t-shirt with a screen print on it... Will never order again.
Hi Julie! We are sorry to hear that the item you ordered was not what you expected. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you in any way possible!
Very satisfied with this site, will use again for future purchases, have had no complaints and don't foresee any in the near future
Hi Keith! Thank you for the kind words! We look forward to you visiting us again in the future!
I ordered 1 set and ended up with multiple orders. Need to return all of them are not satisfied with any of my order. Please let me know how to do this. *******@cox.net
Hi Shirley! We are sorry to hear that the items you ordered were not what you expected. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you in any way possible!
Highest quality finest lighter! A great price too! Arrived in time! Lights as well! IT WILL LAST A LIFETIME!
Hi Samuel! Thank you for the kind words! We look forward to you visiting us again in the future!
I have purchased several items from this site. Love everything I purchased! There was a question about a duplicate order which was my fault. They contacted me and resolved the issue. The products are well made and arrive quickly. I would order from this shop without hesitation!
I am extremely upset with the way things have happened in my ordering. I wanted certain items sent to different addresses. I have gotten the wrong size on items. Don't understand where you state $75.00 savings. I can't seem to get to talk to a live person to straighten my problems out for me. You have my credit card & you keep stating that I still have x amount of credit, what does that mean? Very miss leading & I keep ordering more items thinking I have credit coming to me to cover charges. Also, the price to return sheets & a robe I ordered,(which were wrong size or color), is outrageous, not to mention that no return labels were included. I have Multiple Sclerosis & was ordering from you since I can't drive to purchase items. The hours I wasted ordering has me ready to go into the hospital, the stress has exacerbated my MS where I can nearly function wit all the problems & I haven't even received my complete order yet. CAN YOU PLEASE HELP ME? I cannot afford all the returns & I need return labels!
Much of what I ordered were Christmas gifts and I go to Florida on Nov 5th for health reasons for the winter & my address will be changed. I AM A SENIOR CITIZEN AND I DON'T HAVE ANYONE TO HELP ME! PLEASE HELP ME, I AM IN TEARS & DON'T NO WHAT TO DO! NO I CAN'T SEND THIS WHEN I PUSH THE "Submit your review" sign in orange!
Hi Judith! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
I am turned off by having to pay 3 shipping prices to recieve my products. Otherwise it was fine...
Hi Tina! Thank you for your feedback! We look forward to you visiting us again in the future!
My jeggins were to big. I'm so disappointed and don't have the money to send back the back for size. They were the burgundy and I only need large. PleSe help me
Hi Cindy! We are sorry to hear that the items you ordered were not what you expected. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you resolve your order issues.
I could quote verbatim what Penny W. Said on 10/13/17... She said I did NOT "place" an order. Same thing happened to me!
I kept getting info on my email that I have "credits" and figured I could use it to complete a purchase but I couldn't find any area for me to check the "credit"
Amount. The next thing I saw, an order was placed! I just want my credit card charge to be reversed! I'M UPSET.
Hi Carolyn! We are sorry to hear that you are upset. We do no process orders unless they are placed by our customers. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you resolve your order issues.
Stay away from these incompetence Neanderthal Buffoons, Worst communication I've ever had with any onli8ne ordering company. Can't get in touch with them to cancel an order that has been shipped. Cancellation order was flat out ignored and now I feel like I'm having a product force fed down my throat regardless of whether I want it or not. First and last time I will order from this 5th rate third word company. Orders are shipped from China, not the US, and I've already removed my debit card from my account with them and plan on refusing the order when it does arrive and will be faxing my refusal and claim ref # number to my bank.
Hi Roy! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you to return the item once it is received.
I did NOT "place" an order. I put an item in the cart to determine the final pricing - but never placed the ordered. Several days later a package shows up. They have my credit card information and used it! VERY UPSET
Hi Penny! We are sorry to hear that you are upset. We do no process orders unless they are placed by our customers. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you resolve your order issues.
The bracelet is beautifu it is in memory of my fiancé who passed away a year ago July thank you. I will show it to my family and friends
Hi Donna! We are sorry to hear about your loss. We look forward to visiting us again in the future!
Anything I have purchased has been of good quality and a good deal:)They contact you if there are any questions and have SO much to choose from
Hi Ellen! Thank you for the kind words! We look forward to visiting us again in the future!
I bought what I thought would be a cellphone charger. I charged it up to 100% and plugged in my cellphone. It charged it up to 25% and the charger ran out of charge to 0.
I bought long cords so I could charge my iPhone a distance from where I sit. It said it was Apple approved. The cellphone keeps flashing "this accessory is not supported on the device".
I bought several cute long dresses which looked great in the website. When they arrived, they were very thin and cheap material, practically see through.
Hi Adrianne! We are sorry to hear that the items you ordered were not what you expected. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you resolve your order issues.
I am pleased with open sky. My only problem so far has been with sizing. However I have returned items with little or no problems.
Hi Catherine! Thank you for the kind words! We look forward to visiting us again in the future!
Im not happy with this carf company at all. My card was stolen yesterday and ive been on hold an hour two times now just to get hung up on before connecing. I cant cancel the card so someone is just using it freely messing up my credit and no body can help me on the card company side ots impossible to get help apparently. Il be canceling there services asap
Hi Mariah! This appears to be a case of mistaken identity. OpenSky is an online market place. We are not associated with the OpenSky Credit Card company. We are sorry to hear your card was stolen, and wish you luck in resolving your issue with your credit card company.
After two months they no longer accept online payment froma debit or credit card, you must let them have access to your bank account or send a check. Really utilizing that technology aye? I tried to call and complain and it said wait time was greatere than 30 minutes.
Hi Ivan! This appears to be a case of mistaken identity. OpenSky is an online market place. We are not associated with the OpenSky Credit Card company. We wish you luck in resolving your issue with your credit card company.
I keep receiving emails from Opensky telling me I have a $75 credit. I placed an order and was not given the $78 credit. They charged the full amount to my checking account, I emailed the CEO of this company 4 days ago asking why I was not given my credit. I have not received any message from the company.
Sandy Eubank
22 Holly Road
Wheeling, WV
26*******345
[OpenSky Rep] Hi Sandy! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us. We will be happy to explain to you how our discount and credits work.
From the business
OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bettina! Thank you for the kind words! We are happy that you like your rings. We look forward to you visiting us again in the future!