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OpenSky Reviews Summary
OpenSky has a rating of 2.3 stars from 2,296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 25th among Marketplace sites.
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I really liked to be able to order your products. It was easy and being handicapped and having things ordered delivered to my door. It was sad when I received the wrong ring. I ordered the identity ring and received some couple knot ring. The return process isn't easy. I can't print a return sticker.si I'm stuck with something I don't want
I have sent 2 messages regarding a pair of dangling crystal earrings! U sent the wrong item! I sent me a pair with pearls. The ones I ordered did not have any pearls on them. Only gold & crystals. Please let me know how to return the wrong item & send me the correct earrings I ordered!
Hi Janet! Thank you for the kind words! We look forward to you visiting us again in the future!
The items were good quality and the delivery was very fast! I ordered this item as a gift and my daughter liked it very much and said it was cute!
Hi Alfreda! Thank you for the kind words! We look forward to you visiting us again in the future!
I ordered two of the patriotic American flag scarfs, but only received one. The price of these things, printed on tissue paper, is high enough without being ripped off for one of them. Very disappointing shopping experinece.
Hi Gary! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
So far 2 of the 3 things that have come are 1 hundred percent not broken and working right. The other the zipper came broken.
Hi Tammy! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
I have received all of my orders on time. Still have a few out there, but are promised they will be here in time for Christmas send out gifts. I never hesitate to recommend this site to my friends. Thanks again, Paula Mckahan
Hi Paula! Thank you for the kind words! We look forward to you visiting us again in the future!
While trying to process my order it did not show me the place to apply the option for my $100 credit can you apply that to my order. Plus I also wanted to order the pants in blue.
Hi Iris! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
I am happy to say that since my first review things are much improved. I apologise to Open Sky for my negative review.
I have received all my merchandise with the exception of one item. Because it is monogrammed jewelry I am expecting it's arrival a little late.
Customer service has been very helpful by communicating updates with me. Thank you Open Sky!
Sorry for my impatience!
Leila
Hi Leila! We are sorry to hear about the problems you are experiencing. Thank you for contacting us at https://www.opensky.com/content/contact-us with your order information. If you do not receive a reply within 2 business days, feel free to DM us here. We will be happy to help you with your concerns.
What I ordered and you sent me were absolutely beautiful. That last set with the blue teardrop - was dazzling. The pretty pink watch is for my grand-daughter.!
Hi Barbara! Thank you for the kind words! We look forward to you visiting us again in the future!
Brand new site I have never heard of! Love it and will be back again & again! Service was fast, easy, and great deals on 1000 of items! Love they have deal of the day!
Dont miss this site!
Hi Stacey! Thank you for the kind words! We look forward to you visiting us again in the future!
I love everything about my purchases. Price, quality, value... will definitely recommend to my friends
Hi Cherylann! Thank you for the kind words! We look forward to you visiting us again in the future!
I have sent countless emails because I have yet to receive my purchase. My account says delivered but my post office said the package has never been scanned in the USA. No one has ever replied to my e-mails. Since they have no other way to contact support you only have e-mails that they never responded to. So buyers beware.
Hi Joanie! We are sorry to hear about the problems you are experiencing. Thank you for contacting us at https://www.opensky.com/content/contact-us with your order information. If you do not receive a reply within 2 business days, feel free to DM us here. We will be happy to help you with your concerns.
I live in Jacksonville, Florida and my order was delivered to Cohoe, New York!
This is Very disappointing and I will never buy from here again. I'm sure this is a scam site because my antivirus application showed a warning when I got to the site.
Hi Pres! We are sorry to hear about the problems you are experiencing. No, we are not a scam site. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
I have sent an inquiry 3 time to their customer service and have NEVER gotten a return answer to where my items are.. They did answer on this site.. why is that? but still didn't answer my question.. now I go to their site to see where my items are.. there is no tracking number.. no date to be delivered.. nothing.... but is says complete.. what the is complete? Order #******* I want answers today ( and don't tell me to send a message to customer service.. because they don't answer. ) If I don't get answers to day I will do a credit card charge back and they can pay for all the fees inquired.. To anybody else having problems like I am.. read your credit card rules and rights.. if enough do this maybe they will straighten up
Hi R. S.! We are sorry to hear about the problems you are experiencing. Thank you for contacting us at https://www.opensky.com/content/contact-us with your order information. If you do not receive a reply within 2 business days, feel free to DM us here. We will be happy to help you with your concerns.
My order has my home address. I got an email saying my order has been delivered. According to the tracking, even though I live in CA it was delivered to Oregon.
Hi Fred! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
The items I bought were very low quality, light weight, just plain cheap. The descriptions were very misleading. Very disappointed, I would not recommend this site to anyone.
Hi Angie! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
It said the latest for deliver was nov 30... never came and i needed it for my daughters birthday party or else i never would have even ordered. It still is not here and the party was 3 days ago. Will never order from them again, amazon is quicker i'd rather pay more!
Hi Heather! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
I placed an order with them on November 13th. I've tried tracking my package. It says it's in transit but has never left New York. It also said that I was supposed to receive it on November 18th. Still don't have it! I'm on hold with them as I'm typing this review. I've been on hold for over 15 minutes now. This will be the last purchase I EVER make! DONT WASTE YOUR TIME OR MONEY WITH THIS COMPANY! Im reporting them to the Better Business Bureau.
Hi Susan! We are sorry to hear about the problems you are experiencing. We do not offer phone support. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
Brought several Bohemian necklaces for Christmas gifts. I was SHOCKED at the poor quality. The reviews on the OpenSky website said 4.5 - no way! Now there is no o[tion for me to add a review to their website!
Buyer, beware!
Hi there! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
Not happy with the angel wing necklace. Stone is way oversized, with the size of the wings. If the stone were smaller it would have been perfect.
Hi Nita! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
From the business
OpenSky is more than a community, it’s a movement, to discover, share, shop and grow the world’s most exciting emerging brands. Together we’re democratizing commerce by making connections between creative and passionate small businesses and shoppers who crave quality and diversity.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nancy! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your return.