OpenSky

I bought a T-shirt for a friend but decided he didn't want it. Their return policy states, "Returning this item will cost you $8.41 to ship. We'll deduct this, along with the original shipping cost, from your refund. Still want to return this item?" I have asked for clarification x3. Cost $14.20, deductions from refund $8.41 return shipping and $3.99 original shipping giving me a refund of $1.80. They keep referring me to the return link like I'm a moron, where do they think I'm getting this info from? Worst company I have ever dealt with! Facebook and every other reviewer website, here I come!

I had never tried Open Sky but when they popped up in the search results for Maytag Blue Cheese I thought I would try it. Nice web site, easy to order. I got the cheese in a timely manner but the other order I placed still hasn't even been shipped. Ordered on 12/18. I sell online and have for years. I go to the Post Office everyday. They do make mistakes but very few. I have shipped thousands of items, a few have been late, one has been lost, but overall they are very good. It's not the post office. It is difficult to guarantee a delivery date when you are not in charge of shipping it. They need to sort out their vendors and have some shipping standards. Everyone thinks selling online is easy, it's not. You have to manage your product, inventory and SHIP. What's the point otherwise.

As the old saying goes if it seems too good to be true, it probably is. I ordered a Nike windbreaker for approximately $40. The picture showed a woman wearing it. The item came from China and took forever to get here. When I opened the package, it had a men's sizing tag on it and was a men's medium. Now I can't get a hold of this company for a refund and their automated refund process wants me to pay that shipping to get it back to them. I think the jacket may be a counterfeit as well.

OMG! I bought what seemed on the website, a lovely blouse. First, the size was deceiving. I ordered XL, and their sizing was like ordering a MEDIUM at other sites. The, the material was inferior, and the shape and color were way off from the picture. When I returned it for a refund, I never received any confirmation that they received it, nor did I get a refund. Never heard anything from them. Well, my Mom always said, "you get what you pay for" - - - ain't that the truth - - thanks Mom!

Extremely disappointed on the wrong item being sent. We take time out of our busy lives to order things sometimes for our loved ones as a Male this tends to be harder when receiving the wrong product it's extremely irritating to send it back be charged again for shipping when I feel it is an error on the shippers part and we should be extremely compensated for our shipping costs there should be no out-of-pocket expense from the consumer. From extremely dissatisfied customer

The two pieces of women's clothing I ordered looked NOTHING like the photo on the model. Fabric was weird and cheap. One item was too large, one was too small... and I am typically a plain medium easy to fit. The purse organizer was tiny and not worth the cost. I sent the clothing back but kept the organizer as you lose so much in shipping. I'l never order from them again... it's just not worth it and I learned my lesson. Just goes to show you can sell anything out there on the internet and some sucker (like myself this time) will buy from you. I will give them credit that they make returns easy, so they would not qualify as a rip-off company like the many overseas companies selling clothing off the internet that are total scams. That's the only good thing I have to say.

I was excited to see the really attractive selection of items with prices that appeared quite reasonable. However, after my selections were put into my cart and when I went to checkout the shipping fees were $45.42 for 5 items three of which were merely jewelry! That shipping was almost 40% or my total bill! I then searched the same items on other sites and prices were almost the identical but the shipping fees were less than 10% of the total bill. What gives? Seems like you lose what you thought you gained by buying through this site. :(

I ordered a smart fitness watch which was to have call functions, watch functions, pedometer, alarm functions, heart rate monitor. It had none of these functions. The item would not even charge up. Their alleged retail price was 250 dollars and they marked it down to 35 dollars. It was not even worth that much since it did not even work. It took ten days to get this worthless piece of merchandise delivered

I just lost $150.00 with this company. It is all false advertising. I ordered a blue top with pink roses (they said was a T shirt), it arrived shiny polyester. I sent it back and got nothing back, no credit, nothing. I ordered two tops that said sweatshirt ponchos $42.95 each, it took almost a month to receive from China and it was T shirt material, not worth $2.00 let alone $42.95. They will not respond to me, I am furious! I will give every bad review I can on this company, next YELP! Susan O'Neil

Second time I have bought something from open sky and will not buy again. I bought a pack of two Bamboo pillows and only received one. Contacted them and gave them all the information they asked for including pictures and still have not received any information except we will get back to you when we hear from the merchant. I have contacted them several time now and nothing. So frustrated. Now its to late to return item because they have drawn this out. Will NEVER order from them again. Wasted money :(

As far as I'm concerned there IS no customer service at OpenSky. I received a partial order, have tried emailing from web site, all I get back is what I consider an automatic response, says someone will be in touch with me and it has not happened. The telephone number for questions may as well not exist, recording says the same thing every time I call, "due to high volume, blah blah, please use email address"; No one has high volume 24/7, makes me feel as if I'm being screwed and I do not appreciate that feeling. I am a repeat customer, but this will be my last order, very unprofessional. They have my money and I have half an order and no interest shown at all regarding this.

I ordered a product from Open Sky and upon receiving it (their shipping is really slow) it would not work and Open Sky does not care. I sent multiple emails over 2 weeks ago and still have not received anything except an automatic response from Open Sky. The only way to contact them is through email and all you will get is an automatic reply. I am very disappointed and will not shop from this company again. Be warned shoppers...