Interesting purchasing opportunities I am enjoying.
Bought smart fit mini 2.0. The pedometer is way off. How do you fix it?
I have had nothing but positive experiences with Open Sky. Love what I've ordered.
I ordered 3 necklaces and only received 2 of them!
Hi Roni! We are sorry to hear that one necklace was missing from your order. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will work with you to resolve this issue as soon as possible. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
The buying experience was super easy and I received my order very quickly.
I've used them once for a phone call and they seem to work well.
Crazy about my hobo bag. Wear it cross body. Roomy inside and beautiful leather.
Easy ordering, quick delivery, and beautiful product. Thank you so much
Love these chair seat covers. Very comfortable and look fantastic... I will be using this again...
The boards are beautifully done. This makes 4 I have ordered
A bit smaller than I realized at time of purchase, however nicely done and looks great.
After making a big mistake on my part you corrected it nicely.
I received a defective product and sent email. No one has responded to my request yet.
Hi Louis! We are sorry to hear the product you received was defective. If you have already sent us an email from https://www.opensky.com/content/contact-us, you should hear back from you soon, and we will be happy to assist you with this matter. You can also call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, if you would prefer. We look forward to working with you to ensure this matter is resolved as soon as possible.
The credits are a horrible bait and switch. I will not use you again.
Hi Laura! Our credits are intended to be a positive incentive, and we are sorry to hear you feel that way. OpenSky hosts thousands of merchants, and many (but not all) of them accept our credits on eligible products. If the product you are interested in is credit eligible, you will automatically see the discounted price advertised on the site and the discount will remain in place when you add the item to your cart. You can learn more about how our credits work on the following page of our FAQ: https://www.opensky.com/customer-support?article=1467242. Please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, if you have any other questions. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Cutting board is so pretty it must be used as a family decoration. Great wedding gift
It's been 2 months and NADA! About to dispute the transaction...
Hi Lichen! We are sorry to hear you have not received the product you ordered. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, and we will look into this further for you as soon as possible. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer. Rest assured, we will ensure you receive a full refund if you order cannot be fulfilled for some reason, so there is no need to dispute the transaction with your payment provider.
Order two items received one! Still waiting for someone to figure it out.
The gift goes directly to her. No repackaging And she loves it!
Overview
OpenSky has a rating of 2.1 stars from 2,301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 569th among Marketplace sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shay! We are sorry to hear you are having trouble with the pedometer on the item you purchased. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do our best to assist you with this matter. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.