Easy ordering easy pricing very prompt im very pleased
I ordered a silver Name necklace ( BettyJeanne) the workmanship is incredible it arrive before I expected and in a nice gift box I AM BEYOND PLEASED
Item arrived sooner than expected and was everything I hoped it would be.
Paint peeling, no directions, cracked wood, bad customer service.
Good price, fast shipping item worked as described.
Great selection easy ordering and quick delivery what nor could you ask for?
I received damaged sheets and sent photos to verify. Still waiting on a response. Very annoyed!
Hi Linda! We’re very sorry to hear that you received a damaged item! Please send us a private message that includes your email address and order number so we may ensure that you are further assisted successfully. Based on these circumstances you described, we should certainly be able to do more to assist with this matter.
Perfect Product, Great Price. Will shop again soon!
Jewelry purchases great.
Clothing so disappointed+ not wearable.
Purchasing could not have been easier. Selection was great. Would definitely order again.
Review my correspondence with your main complaint dept.
Hi Donna! We are sorry to hear that you were disappointed with your recent experience. We are unable to identify your specific issue based on the limited details included with your review, but we appreciate your feedback nonetheless. If your issue remains unresolved, please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, or write back to us through your existing support ticket, and we will be happy to continue working with you.
Quick delivery. Product was just as described. Good quality. Satisfying transaction.
How can I get a refund? Please, simple request... just want money back.
Hi Miriam! We are sorry to hear that the fitness tracker you purchased is not working. Please call our Customer Love team directly at (844)707-7779, between 9 AM and 9 PM ET, any day of the week, and we will be happy to assist you with this matter. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer. We look forward to working with you to make things right.
First time ordering from this site and it will be the last!
Hi Linda! It is unclear exactly why you were unhappy with your first order based on the details in your review, but we would love the opportunity to turn your experience around. Please feel free to call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do our best to assist you with whatever is troubling you. We apologize for any frustration you have experienced.
I was expecting a small receipt sheet or booklet. Nothing
Hi Natalia! We are sorry to hear that you were disappointed with your recent purchase. Please feel free to call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do our best to assist you with this. You are also welcome to email us at any time from https://www.opensky.com/content/contact-us.
Bought an item which was shipped from a third party. When it didn't work I could not get credit
Hi Michael! We apologize for the difficulties with your recent purchase. OpenSky hosts thousands of shops and each merchant is responsible for fulfilling their own orders, but we are always happy to help with any issue that may arise. If the item you purchased indeed did not work upon receipt, we should be able to process a return for you, regardless of the stated return policy. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 6 PM ET, any day of the week, and we will be happy to review your situation anew. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Unique. Excellent Pick/ Looks like useful product/ I'd appreciate your help.
Easy to order - everything is beautiful... great value!
Overview
OpenSky has a rating of 2.1 stars from 2,301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 569th among Marketplace sites.
OpenSky is proud to be a Google Trusted Store.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Matthew! We apologize for the issues with your recent order. OpenSky hosts thousands of different shops and each merchant fulfills their own orders, but we are always happy to help with any product quality issues may arise. Please call our Customer Love team directly at (844)707-7779, between 9 AM and 9 PM ET, and we will do our best to assist you with this matter. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer. Hopefully we can do something to help you out based on your special circumstances.