My order came quickly and it is in great condition.
Placed my order. Item was shipped within two days. Nice and speedy from San Francisco.
Slow shipping and no customer service or response to emails. Avoid this company!
Purchased online on Tuesday received product by Friday! Fast, easy and inexpensive!
I have been very satisfied with my purchases so far. Prices are good and shipping is prompt
I love the earrings! All 9 pairs! Fast, efficient! You'll be seeing me again soon! Thank you!
Very cheaply made items, prices good but no quality.
Item should have been in bubble wrap to ensure safety of product.
Hi Christina! We’re very sorry to hear that you received a damaged item! OpenSky hosts thousands of different shops and each merchant fulfills their own orders, but we are always happy to help with any issues that may arise. For immediate assistance, please call our Customer Love team directly at (844)707-7779, between 9 AM and 5 PM ET, any day of the week. If you would prefer to speak via email, please go to the following: https://www.opensky.com/content/contact-us. We look forward to further assisting you with this issue!
Went well ordered easily and got to in a reasonable time.
Everything showed up in time and I was correctly billed
Great 1 st experience by far prices are just amazing & shipping is fast too...
Had an issue with my case ant they took care of it
Had a great experience. Ordered and received beautiful ring as shown. No problems.
I have had a horrible customer experience with open sky and will never order from them again
Hi Terri! We are sorry to hear of your frustration with your recent experience. Please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do our best to assist you. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer. We would love the opportunity to turn your experience around.
I ordered a fast charging phone charger but it didn't do as promised.
Hi Sharon! We are sorry to hear the fast charger you purchased did not meet your expectations. Please call our Customer Love team directly at (844)707-7779, between 9 AM and 5 PM ET, any day of the week, and we will do our best to assist you with this matter. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer. We look forward to working with you to resolve this issue in the best manner possible.
Love this necklace! It is such a cute piece and was shipped really fast!
Overview
OpenSky has a rating of 2.1 stars from 2,301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OpenSky most frequently mention customer service, credit card and tracking number. OpenSky ranks 569th among Marketplace sites.
OpenSky is proud to be a Google Trusted Store.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Bruce! Our sincerest apologies for the experience you’ve encountered with your recent purchase with OpenSky. All emails that are submitted via the OpenSky website are reviewed and responded to. We would like to have you contact us via telephone so we may get this issue resolved as soon as possible. Please call our Customer Love team directly at (844)707-7779, between 9 AM and 5 PM ET, any day of the week.