NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 727th among Discount Shopping sites.
I purchase something from the on 11/26/12 and never got it! Now they tell me I can't get the shoes but they will give me a store credit! 3 months later! Miki Leighton
Silly me! Thought this would be like the other sites I have ordered from----not so! Guess it is time to call in the troops----what do they mean?---just leave your phone number and someone will return your call FOR $28.00?! Ignore this company---they are nothing but bad news.
Hi Elizabeth B.,
We are so sorry for any inconvenience we may have caused you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
Please let us know how we can be of service to you. Could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I went to nomorerack.com after seeing an advertisement for 22.00 Faux Fur Australian boots in November 2012. 6 weeks later I still had not received the boots. On my account it said that the order was still pending. I decided to contact them and see where they were. I got a response saying that my order was canceled? I definitely never canceled it, and if they canceled it the never notified me. They said they would give me a credit. I said I wanted a refund as I was not planning on ever purchasing from them again. I had to fight for it and finally they said they would refund it. It has been 3 weeks since then and still no refund! I contacted them again and they said that they did refund it and I would have to take it out with my bank. My bank never received the refund. Now I ma out 22.00 and had to deal with this big headache! I honestly believe that the order wasn't "canceled" but that they never had the product to begin with and just wanted to get me to their site. Bottom line this site is a SCAM!
Hi Barbara K.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
On November 30 I ordered the " Australian Winter Comfort-Fit Tall Boot'', for 26.00. They reeled me in by saying they were "Authentic Australian boots, and that I "saved" 95.99! I was excited, as this was a Christmas gift and was guaranteed for delivery by Christmas. So, I received a "Dear Valued Customer" e-mail telling me to 'rest assured' that I would received by 12/21/12 to call and I would receive a full refund & a credit. Yeh, right! Soooo, today I called to check on my refund and totally go the run-around! I was speaking to someone who was reading from a card, so she couldn't or wouldn't answer my questions; she just kept repeating the same things. When I asked to speak to a supervisor, she said they all left at 5:00, so I said you said you are open to 6:00, but they all left at 5:00? That's when she hung up on me! Still no refund or boots! This site seems fraudulent, stay away!
Hi Kaye K.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered 250 dollars worth of stuff after hours of headache trying to gather an order together. Now, after they charged my card for all the attempts, I am left looking for reviews and finding all of the negative feedback. I wish I had done that first. I hate to be a sucker, but I am fairly certain that is my position. I will do what I can and report them to the BBB and attorney general if I don't get my stuff, which seems likely.
Hi Torie T.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Ordered a few items from this site. The order did not ship for a couple of weeks and each of the 7 items shipped separately. One item never shipped. I did receive a tracking number, but according to the tracking the item was never given to UPS. We wanted to return one of the items received and we also wanted to resolve the missing item. Sent them two messages through the support links on the site (only way to contact them) and no reply. Now we have to file a dispute with our credit card. Not to mention, the items we did receive were of the absolute poorest quality. Even if we had no problems with this order whatsoever, I still would not buy from them again due to the poor quality of merchandise. With all the problems, not only will I not buy, I also am strongly encouraging all others not to as well!
Hi fsdf d.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Unfortunately, I found out about the complaints AFTER receiving my very first item from them, broken into pieces, thrown into some plastic bag and mailed to my home! This is REDICULOUS! My item was suppose to be a GIFT to someone, and I basically received a piece of BROKEN UP CHEAP CRAP! I'm running into ALL THE SAME PROBLEMS as everyone else. I was so UPSET that I decided to look for REVIEWS on this company - something I should have done before! I WILL NEVER USE THEM AGAIN AND WILL WARN OTHERS TO STAY AWAY.
Hi Cre M.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I've bought several items from them. Many of which are of poor quality with a small window to make any returns. So now, I am stuck with 3 items that do not work right that I paid good money for.
Hi C C.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
The products are not as advertised and the shipping... Well, my coworker and I ordered at the same time, she is still waiting for a package from the beginning of Nov.! My package came, but it was cheap looking, damaged and NOT what was advertised. This company is a SCAM!
Hi Rachel M.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
This website is a piece of crap! I ordered two boots from there that i really wanted. After two weeks i realized i did not receive an email from them saying it was shipped. I emailed them about the problem and what did they tell me? "Wait a month", and so i did. AFTER a month i emailed them again and they said they "shipped it" and "it was lost in the mail". BULLS...! They gave me store credits and i decided to get cheap things. Another PAIR of boots some leggings, and an iphone case which i ordered separately. The boots came today but it was completely different with the wrong size! The iphone case shipping number is fake! Usp doesn't have anything on it and the leggings... thats a whole other headache! THIS COMPANY IS TOTAL BS AND NEEDS TO BE REPORTED AND SHUT DOWN!
Hi Amanda S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Don't waste your time - you're not saving money. Just ordered the Egyptian cotton sheet set for a great price. Guess what>? The isn't any cotton in them! The packaging says 1600 Count Egyptian Cotton sheets but the sheets themselves are 100% cheap polyester. What a scam!
If something seems like its too good of a deal - it usually isn't worthy it.
Hi Pat M.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Ordered 3 different items the November 26,*******. One item was delivered on December 3, The second item was delivered on December 8. The last item was supposedly shipped out on December 22. The tracking number says that the electronic shipping information was received by the USPS. However, it never arrived to the post office and never got to me. They did refund my money and gave my a $5 credit, but my daughter missed out on a Christmas present that I was expecting to give her, Even if the package was really lost in the mail, it took almost a month to ship. Unacceptable.
Hi Julio T.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Placed an order. Got one out of the 2 items. Item was broken second item shows a tracking number but it comes up bogus! Website claims customer service inquiries answered within 24 hours. I sent them an email 4 days ago and STILL no response! Never again
Hi Sandra A.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Nomorerack is thee worst online retailer I have ever ordered anything from. I ordered 6 items, 3 were OK, 1 never came (after 2 months?!), on one item they substituted a different itme without asking me, and on another item, a bed sheet set, the quality was so poor that the bottom sheet, literally, disintergrated after 2 days of use. They would not give me a refund on any of these items. Nomorerack is, basically, a SCAM. It's a horrible company. Do not buy anything from this company
Hi T F.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I had somehow gotten on an email list - found the prices really low (that should have been my first clue and ordered five items for a new apartment. I used a billing address and added a separate shipping address - again, just moved. When I received an email confirmation that two of the items were shipping, I checked the address - shipped to my billing address. AFter trying to call several times, I used the site's live chat and sent emails to customer service. Nothing but lip service and not real help. When I finally got through to someone on the phone, same problem and the so - called supervisor informed me that when the order is more than $100 it goes to the billing address. He said a pop up should have notified me of this while ordering (it didn't) and there was nothing they could do to rectify the situaion - even after I suggested at least correcting the other three items that had not been processed. Customer service stinks! I am sorry I ever ordered from this site. I think they border on fraud.
Hi Lynn R.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
So i was lured in to this site cuz it was so cheap. My first three items were cheap and came on time. The quality showed in the price. I was expecting what i saw in the picture what i really got was rubbish. So i bought bigger. GOt me a nice pajama set. Got an email that said it was shipped. A month later it still never arrived.ups said theynever even recieved the package. So i emailed nomoreracks. It took them another three weeks to tell me they were sorry but the itwm was out of stock by then and issued me store credit. Then i saw something on there that ive wanted for so even though i told myself id never do it again i took a chance. Well damn thing never came. I spent 60 bucks on it. They said they were sorry and were gonna reship it. Maybe two weeks later i recieve the package but it wasnt what i had ordered. Now they twll me what i wanted was out of stock and theyd be happy to give mw a refund but i had to ship that other itwm back first. I would have to use ups get a receit email it to them and when they recieved it they would reinburse me the shipping with store credit. Bull$#*!. Like im gonna go through the trouble of mailing some $#*! for free. So ling story short stay the hell away from them. It aimt worth it. Ita the worst place ever to buy from. Cuz if you take the chance, your prolly never see thale $#*! sorry.
Hi Kendra W.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I had bought some merchandise never received the motion lights, I had send them a lot of e mails no response by E mail or by phone. I had never had a problem with other Company. Please be aware before you make business with them.
Hi Celia A.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Ordered 2 shirts for my mom to be sent to apache junction, az.One of them shipped there pretty fast, the other one went from california to illinois. HOW THE EFF does that happen?!... They wouldn't give me my money back and "they were out of stock of the item i ordered" so they gave me store credit. What makes them think I wanna buy something from them again? NEVER! DONT RECOMMEND THIS SITE WHAT SO EVER! STAY AWAY!
Hi Gina L.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I was lucky enough not to actually place an order because the advertised (On FB) item I was interested in was sold out. Customers MUST log in, providing them with your email address, in order to 'shop.' I'm now on their mailing list against my wishes, and there is literally no way to remove yourself. No opt out at the bottom of the emails (SPAM) and no way to cancel your online 'account.' It's a SCAM, don't do it! And CERTAINLY DO NOT MAKE PURCHASES FROM THIS SITE!
Hi Deb R.,
We are so sorry to hear about the trouble with your account. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I received an ipad 2 cover with a bluetooth keyboard for Christmas. Immediately upon opening it, I plugged in the charger and the circuit board inside snapped. I notified customer service the following day. Then I had the (mis)fortune of having 5 different customer service representatives proceed to email me and tell me that I needed to ship the product to them at my own expense and that they would refund me with store credit. I told them that reputable online sites had a postage paid return policy, especially with a defective product.
Then the last customer service representative told me that they really had a return policy of SEVEN DAYS, and because I had not responded within a week, I could no longer return the product.
Stay away. There are much better sites that have similar deals. They sell defective merchandise and have no desire to make things right with a customer.
Hi Rabi D.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
About the Business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michelle L.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.