NoMoreRack Reviews Summary
NoMoreRack has a rating of 1.9 stars from 2,048 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NoMoreRack most frequently mention customer service, credit card and tracking number. NoMoreRack ranks 727th among Discount Shopping sites.
Nomorerack is completely disreputable! You can 'google' their company and all you find are bad reviews, and complaints! I ordered two sheet sets from them as Christmas gifts. When they FINALLY arrived, after many e-mails and phone calls, they were the wrong color. Although they were labeled as being the correct size, when the recipients of the gifts went to put the sheets on their beds for the first time, both fitted sheets completely ripped in half! You can only imagine my embarrassment... I was furious with nomorerack.com and e-mailed them about the sub-standard merchandise they had sold me. It is two months later and I am STILL waiting for a refund. From the complaints I have read, MANY, MANY other people have experienced the same problem with these sheets. Yet, if you check their website, they are STILL selling them! These people are rip-off artists in the truest sense of the word. I contacted the Better Business Bureau of NYC, along with hundreds of others, and recommended that Nomorerack be put out of business.
I ordered christmas presents on thanksgiving day. A week before christmas i started panicing because nothing had come in. Got emails from them saying they were shipping problems because of strikes at their shipping facility. They promised all items would be there for christmas. Got some items after christmas. Wrote them a scalding email and they said some items were lost in shipping and gave me a credit. Very same day, i recieve an email saying one of the missing items was shipping, with a tracking number. Today, 1/18/13, almost 2 months later, this same item is still not here. A few days after the shipping/tracking email, i got another shipping, tracking email for the exact same item. This tracking number does not exist. Spent the credit money, and still have not recieved those items. I check the website, says my order is pending. A MONTH later and its pending. Needless to say, have not recieved the supposed items with tracking numbers nor the reordered items from my "credit". Would not use these people again.
Hi Lisa G.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I placed an order on Dec. 24th, 2012 and here it is Jan. 18th, 2013. No package yet; for $2 shipping few... Really. Then I tried tracking the package, Fedx has the package in the east side office. Poor service, don't try calling them... The package may arrive before someone pick up the phone,
Hi Sherene B.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Someone stole my debit card and charged over $1500 to my account from this website. They purchased unlocked Samsung cell phones. I was able to get the shipping info from a customer service rep over the phone. I had a name, and an shipping address. I live in Washington, and these phones were being shipped to Michigan. Then nice lady on the phone told me that to get help with fraud, I would need to send an email. So, I did. I asked if I could cancel my order, stop it, or even just change the shipping address. I was told, repeatedly, that the info had already been sent to their supplier and that I could not cancel my order. I was then, twice, told to wait for the items to be delivered and return them for a refund. Seriously?! I asked the lady (Desiree B) how I was supposed to have the items returned when they weren't being shipped to me? Was I supposed to fly to Michigan, knock on the door, and politely ask the individual who used my card for the items so that I could return them? Of course, I got the same automated replies that made no sense. Why would she even suggest that?
This website will NOT verify your card, or the name on your account with the shipping info. They will not help you out. Their customer service is horrid. Their website it shady, and who knows where they get all of this stuff so cheaply. Please be cautious of websites like these. Safeguard your money, and do not support this company!
Hi E W.,
We are so sorry to hear that someone had placed an order using your card without your knowledge. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Plz beaware of this site. They are the worst customer service. You will not get any package. MY bad experience should caution you. I did not receive my package what I ordered on december 30th 2012. I tried calling them. THe livechat really sucks.THe constant e-mailis is like falling on the deaf ears.
Hi Mamtha H.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Your review will help others learn about this website.
I ordered 4 android tablets January 2nd and the tracking info was never updated although Nomorerack sent an email stating the items were "shipped"... I wrote them an email on the status of the order a week ago and I received no reply. So I emailed them again yesterday evening after writing a disappointed email regarding the worst online shopping experience ever and it so happens that the order ships at 7pm last night according to an UPS update... did the vendor really just wait until I wrote an email complaining to ship my order? I am disgusted I will never order again. My kids have been waiting... I would not recommend anyone to order from them
Please do not review if you are affiliated or have a conflict of interest with this website.
Hi Vilmarie T.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Here in our page you will find so many people like you. People that have been taken advantage of by Nomorerack. We really want to help you. If you're having trouble with Nomorerack like so many of us are or have please join this page and we will try and give you some helpful ideas on how to get your money back. You know they'll only delete your negative comments and block you from the page.
https://www.facebook.com/pages/Nomorerack-Consumer-Complaints-and-Hate#!/pages/Nomorerack-Consumer-Complaints-and-Hate-Page/**************?fref=ts
Hi Sarah G.,
Please let us know how we can be of service to you. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
For assistance regarding any concern, please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Buyer BEWARE! I purchased android tablets and USB keyboards from nomorerack. Both items were marked as shipped, but when I received the shipment, it only contained the USB keyboards! The USB keyboards were very very poor quality thus I returned them for a refund and it has been over 3 weeks without any knowledgement.
I finally received the android tablets after several calls, emails, and filing a dispute with my credit card company. The tablets were shipped without any padding. Instead, they were just placed in a USPS plastic shipping bag, which was actually partially open upon delivery... These are android tablets, you would have thought nomorerack would have at least shipped with a bubble padded shipping envelope... shipping envelops/boxes/etc. Are FREE via USPS thus there is absolutely no excuse for the poor shipping other than the fact that they simply do not care about their customers. When I received the tablets, the tablet cases were missing and a note was included that stated the cases would be shipped the following week... 3 weeks later and I have yet to receive the tablet cases. I finally contacted nommorerack today to inquiry about the cases. The customer service rep basically said too bad, if I don't like it, return the tablets to the vendor for a refund... what?!?!? I need to return the merchandise because nomorerack doesn't want to send me the cases that I originally purchased? Craziness. I will NOT ever do business with this company again!
Nomorerack has cheap products, poor service, and merchandise that may be found on any discount site. There is absolutely no benefit in purchasing from this company!
Hi Nicole S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Risky quality
Terrible after sale service - fake or old tracking numbers, some late or non deliveries.
Too many other legit places to buy from
Low BBB rating "F"
JUST DONT DO IT
Hi Tom C.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Absolutely horrible experiecne with Nomorerack! I orderd a product and it never came. They continued to send mey nice custromer service notes the order was being processed and then even sent me a tracking number. Of course the UPS tracking number was a fake.
Hi Beverly L.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered two items on Dec. 29. I ordered a purse. When it came it was not the brand as described. I paid $33.00 for it. I could have bought it at Walmart for $15.99. Very disappointed in the quality. The Brand name was Miss Unique.? Never heard of them! I know why now! The sheet set has yet to arrived. I don't have my hopes up. I will NEVER ORDER FROM THEM AGAIN!
Hi Eileen B.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
DO NOT order from this site, you will regret it. Must be some 12 yr old trying to operate a business out of his bedroom. You get billed immediately upon ordering, but don't expect delivery for at least 30 days. Same goes for returns/refunds. Been waiting nearly 4 weeks now. Credit card company is handling it now.
Merchandise is inferior quality. Customer service a joke. One excuse after another. Stick with reputable websites with a proven track record of great customer service and decent merchandise.
HELL NO DO NOT BUY FROM THEM! IM OUT 230.00! FAKE BEATS I RETURNED AND IM HAVING A VERY VERY HARD TIME TRYING TO GET BACK MY REFUND. IF YOU DO PURCHASE USE YOUR AMEX CARD!
BUYERS STAY AWAY! TOTAL SCAMMERS!
Hi Chris G.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Had heard about them, and decided to try a small purchase (under $20) to check it out so Christmas I ordered a small speaker system for $17. This is the small speakers you hoook your iPod/mp3 player up to. It finally arrived and it's a piece of crap about to burn my house down. The power cord has a short in it, and it's EXTREMELY cheaply made. I mean, I dnd't expect a LOT, but this really takes the cake. The sound was crackly and horrid. I'm trying to get a refund now...
Hi Kelly A.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
TORN! I have had two separate experiences with this website. I purchased 2 pairs of Beats By Dre headphones and they have worked perfectly. 2 weeks later I purchased an MID 9" tablet. I recieved it on a friday and it worked fine. By the next morning after charging through the night I could not turn the tablet on. I immediately contacted nomorerack about the issue. They asked me to return it and now I have to wait nearly 5 weeks for a refund. Thats a long time considering may payment was accepted immediately and I had to wait 10 days for my shipment to arrive. This unfortunate experiance really has me torn.
Hi Roderick M.,
We are so sorry to hear about the trouble with your returned order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
This piece of crap site is selling fake goods and knock-offs. I filed a complaint with the BBB, but nothing done. My next stop is at the NY Attorney General's Office. RUN AWAY FROM THIS SITE... AND WHEN AOL ALLOWS THEM TO ADVERTISE ON THIER SITE... DUMP AOL AS WELL!
Hi Stephanie P.,
We apologize for any inconvenience we may have caused you, please let us know how can we be of service toyou. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Worst site ever -- I called them to make sure I wasn't buying a re-furbished product and they confirmed it was not re-furbished. Then I received it 3 weeks later and it was refurbished and defective. They said they would refund me but that I'd have to pay shipping costs and they would issue me credit for the shipping costs -- credit for what? To buy more crappy products from their site? AWFUL customer service.
Hi R S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered two pair of boots for Christmas presents on November 26,2012, to this day I still have not received them. I have sent multiple email inquiries to find out where my product is and they have said they are going to be sent I would receive them guranteed before Christmas. Christmas has come and gone and still waiting.
Items were paid for in November! December 24,2012 I received an email from the company stating my order had been shipped, but USPS status says Electronic shipping info received. NEVER SENT. Monday 1/7/2013 I received another email stating my order has been shipped. If you click on the number it doesn't take you anywhere! Beware of ordering from this site, You may never receive your orders. January 8,2013
Hi Sandi S.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
Look forward to hearing from you, and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered a pair of "Faux Fur Australian Boots" that were supposed to be worth over $100 and I paid $22. Even though the ad clearly implied that these were Ugg boots, I was not expecting the real thing for that price. The order took weeks to arrive (totally missed Christmas which is what I ordered them for) and when they arrived they are ugly, cheap and probably not even worth the $22 I spent on them. The tag clearly reads "made in China". I could have gotten better quality at my local Payless! This site is a complete sham - stay away!
Hi Deb P.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
Look forward to hearing from you, and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
I ordered two items one of which is fine even though it took a long time to come. However, at the same time I ordered it I also ordered boots which never came. Got the run around with finally an excuse that it was "lost" in the mail. What gets lost in the mail these days? I gave them 2 stars because I did get the first item and they said they will refund the money for my boots. We will see.
About the Business
NoMoreRack is a flash sales site that offers discounts of as much as 70-80% on everything from clothing to consumer electronics. Deals typically last 24 hours and low prices are meant to be achieved through the purchase of overstock inventory and discounted products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Darlene M.,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.