NoMoreRackReviews 2,048

I ordered a set of sheets after I saw an ad on Facebook. I didn't read all the bad reviews until after I placed the order so I was a bit worried. But I didn't have any problems. My tracking number was emailed to me 2 days after I ordered them & I just got them today which was a week after I placed the order. I've washed the sheets & they seem fine & feel very soft! They do feel a bit thin & the real test will be in the next few nights. Cause if they can hold up with my 150lb mastiff sleeping with me, then they must be good! Needless to say, I'm thankful that I didn't have any issues when ordering. And no, I don't work for them!

This company is a joke... I ordered two items:

8-Piece Set: New York Hotel Bedding Ensemble - Assorted Colors
Size: King
Color: Silver/pewter

Ice Cream & Sorbet Maker - 1 Quart
Style: Ice Cream Maker

One came through fine, but with a broken/tore up box... the bedding set however, came in at a size Queen instead of a King like I ordered. When I contacted customer service via chat, they told me it was out of stock and now they would just give me a refund... however when I told him (Amir) that the item in size King was still available, he said that I could order it again if I wanted. Why the heck would I order an item again, when they shipped it wrong? He said to ship the queen back and at that point they'd give me a refund, but I would pay for shipping, and they'd refund me that too. Why would I trust someone who just lied to me about something being in stock to refund me my money or ship me the correct item on their second try? Well he got off chat without saying goodbye - so called... and got the same story... he apologized for his coworker and only hung up on me as well - after he realized I didn't want to pay to ship the wrong item back - I suggested shipping me the correct item and include the shipping label for the incorrect item and I'd ship the queen set back then. But their system doesn't work that way. At this point I'd rather give away this queen set than to even deal with them for another second, what a joke of a company - customer service is even worse... he said 1 million customers and only 1% are unhappy... I told him to try googling his companies reviews at some point and try reading them... and I told him I did, and he said did you READ all of them, condescendingly? I said I probably read more than you did considering I know more than 1% of your customers are dissatisfied. STAY away from this company unless you want a headache.

I had purchased a jawbone era from the site. They had their disclailmer about that if it's not working within 14 days you can return it. Now you could say that I knew what I was getting into but when has anyone bought anything that stops working in the first 15days of using it. Very few. So now I am stuck with a device that doesn't work. Won't be replaced by either nomorerack or Jawbone. I wasn't even asking for the money back just a replacement. I think this is a practice that has been adopted by many companies because we have let them do so. I am not in the habit of basing a company but I have to say that I will NEVER again use nomorerack or jawbone. Why? Crappy business practices.

My girlfriend send me a link with 3 things that she wants. 1. Egyptian Comfort sheets which she though were cotton. 2.1/2 ct. Diamond stub in 14k white gold. 3. Magic LED Light bulb. I went through the links and noticed the sheets were not cotton and informed her. Its the kind of ad that tries to get you to not see the real material, just the word Egyptian. We didn't order the sheets. I did order the other items on May1st at night.

The next day I started to do some research and found all these bad reviews. I thought I had just lost my money. I was expecting some sort of massive headache from this was surely coming my way. I figured we'll wait a little to see what happens. They charged my account. I paid with direct credit card. I got an email in 3 days saying the earrings had shipped and was provided a tracking number. The number did not work right away. I then found their numbers which are *******225 for customer support and *******011 for their corporate Auto Attendant. I called and spoke to a rep who called himself Jorel. His phone sounded like a cell phone in a moving car with the window opened. I was very skeptical as to his actual whereabouts. I was about to cancel the order because I was scared of losing my money, but he told me the order shipped out already, just to wait a day or two for the tracking to work.

I waited two more days and next thing I know my order is able to be tracked and on its way. The next day I received another tracking number for my magic LED bulb. On May 9th I received my girlfriends earrings. She likes them a lot. On May 11th, I received the magic LEd bulb, which is cool. It works.

Conclusion: Although I read many, many bad reviews on so many different sites, my order seems to have worked out. I was pleased with everything so far. I personally see no reason to not order from them again. I don't know if I was a lucky one, or if what I ordered has anything to do with it, but I'm happy with my order. (I am still going to get the earrings tested, but they appear to be legit at this point). I also noticed that they have over a million likes on FB, so if one million people+ have purchased stuff so far, and less than 1% had problems, its not that bad.

Some hackers are accessing my fb and nomorerack account and redirecting the accounts. I know who the people are and need it to stop. When I go to logout of nomorerack the site says "Your bank has declined this transaction and will take 5-7 days for preauthorization approval" I checked with my bank. There is no such note. If u have had this experience of having your accounts redirected to the control of others let me know who do I report this to and how do I stop this. I was a good loyal customer of NOMORERACKhad no problems with the company but I know when I go to write the company they aren't getting my emails which lets me know hackers have taken over my site and NETFLIX they have posted a 303 error and do not let me access NETFLIX. Hackers initials SN, MLY, for starters. Thanks.

I ordered 2x different styles of assorted tank tops (12packs) Both advertised as "long". This is just a flat out lie. Absolutely false advertising as they are nowhere near the right length let alone "long" - no one and mean no one would ever describe them as long. Now on one of the packs it also stated that **you may not get one of each color, that it is possible you will get more than one ( of the twelve diff colors avail) in your order. Now I consider myself a reasonable person and believe that Im not alone in thinking " ok, so I might get some duplicate colors... maybe two or three like colors, but the majority will be varied". Hahaha WRONG! 1 black, 1 pink... 10 WHITE! Really? Come on guys... What a scam. Clearly I will never shop Nomorerack rack again.

Ordered minor item in mid-April, it's a month later and still nothing. Sent an email through their website to the crack "24/7" customer relations unit, which promises a return email within a day. Several days later, nothing.

UPDATE: Sent email to customer service (not through the website) and got a prompt reply. Offered refund in form of site credits, or credit card refund. They explained their supplier had been unable to supply adequate number of items to meet the orders. Ideally, I would have liked to have received an email to that effect, when the order couldn't be filled. But if the refund shows up, all will be forgiven.

OH NO, I'M ABOUT TO ROCK THE BOAT!
Honestly, I don't have a problem with this site.
The layout is simplistic but a pain in the backside to narrow your search downin, the prices are good, customer service is surprisingly helpful and quick to resolve, but shipping lead times could use some work.
I've ordered two things from them (two orders) and both shipped within 14 days and were as described.
They tend to SPAM you a lot if you sign up for their newsletter (2 emails a day is a bit much), and spam the heck out of facebook on their feed as well.
Overall, no real complaints other than lead times and endlessly scrolling website.

I ordered two items from them, and both were absolute trash! For those familiar with Milanoo, I feel like NMR is very similar. I ordered a set of sheets that were supposedly 500 thread count prima cotton. I opened them up and put them on my bed, only to find they're actually 180 thread count, and the elastic was almost completely deteriorated. I ended up throwing them out after one wash, because they fell apart. I also ordered the 12 pack of tank tops - I got a nice variety, but that's the only upside to these! I ordered XL, and the package was a mixture of XL and XXL! I tried on the XXL since it looked extremely small, and I was right. The shirt barely covered my stomach, falling above my bellybutton, and the top is in the middle of my arm pit. I'm utterly disgusted with this, since the shirts are also nothing like they were advertised.

BUYER BEWARE! I ordered the 12-Pack Women's Long Cotton Camisole Tank Tops (2 Black, White, Pink, Red, Grey, Charcoal, Mustard, Blue, Green, Purple and Orange) in large. This order was a total waste. Product not as described and ridiculous amount of time to process and ship my order (without even a notice or explanation as to why until I solicited one). I will not be shopping with them again! What a disaster!

Here are the details of my experience:

It took over a MONTH for my order to arrive. I contacted nomorerack after 16 days, as my order had not even SHIPPED yet. They told me I would receive a tracking number in 3-5 days (from the time of their response), despite their claim that "orders ship in 10-14 days and usually faster."

When my order did arrive, the colors weren't anything like they promised. It looked like someone just plucked them at random and stuffed them in. Plus, some of them weren't even the same STYLE--it was like a completely different cami!

On top of everything, none of them fit. I wear a 6-8 dress size, so medium usually fits me in a shirt, and I always purchase camis long because I have a long torso and the "normal" length usually ends just below my belly button. I purchased these LARGE so that they would fit if they shrunk in the wash. These camis didn't even fit BEFORE I washed them! They were skin tight, stretched, way too sheer, and barely hit my hips. And I double-checked---yep, these were the LARGE size that I ordered!

Shop with this site at your own risk!