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MyTAXPrepOfficeReviews 642

4.8

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From the business

Power your professional tax preparation business with functionality, accuracy, and ease, all for an affordable price. With no networking or downloads, our cloud-based technology allows you to prepare returns anywhere, at any time, on any device. Enjoy a flexible and cost-effective solution for your business. Spending money on unnecessary hardware is over. Working from anywhere means no longer having to invest in utilities, IT staff, or office space to grow your business.

Looking for Lower Fees? You've come to the right place!

• $15 Bank Product Fee
• $1 Remote Signature ID Verification
• 15% Administration Fee for Add on Fees
• NO OTHER FEES!

Powerful productivity tools included with our plans:

· Unlimited tax preparation
· Free unlimited e-filing
· Federal and all states
· Integrated bank products
· Client portal with a personalized link
· Remote signatures
· Individual and business returns
· 1065, 1120, 1...


mytaxprepoffice.com
Cheyenne, WY, United States
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MyTAXPrepOffice Reviews Summary

My Tax Prep Office enjoys a strong reputation for its customer service and user-friendly software, with many clients praising the staff's patience, attentiveness, and bilingual support. Customers appreciate the detailed explanations provided during training sessions and the overall value of the software compared to competitors. However, some concerns were raised regarding communication about IRS payment statuses and the need for more proactive updates. Overall, the sentiment reflects high customer satisfaction, with a commitment to continuous improvement and responsiveness to user feedback.

This summary is generated by AI, based on text from customer reviews

service
137
value
132
shipping
52
returns
53
quality
124

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Florida
1 review
0 helpful votes
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Great experience
December 14, 2025

I am very satisfied with the 1-1 training sessions. Rafael wavery knowledgeable and provide me with all the information, walking me through all features and explaining every single detail about the software. His enthusiasm while explainig make this experience even more powerful. I am looking forward for the next tax season along with Mytax PrepOffice.

Date of experience: December 4, 2025
Florida
1 review
0 helpful votes
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This software has exceeded my expectations in every way. Not only is it powerful and easy to navigate, but the training that comes with it is truly exceptional. The instructors explain everything clearly, step-by-step, making even the most complex tax topics easy to understand. Thanks to their guidance, I feel confident and fully prepared for tax season. Highly recommended for professionals who want a reliable system backed by top-tier training!

Date of experience: December 2, 2025
Oregon
1 review
0 helpful votes
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Good support
December 1, 2025

My first time trying the software, the agent was friendly and helpful

Date of experience: November 21, 2025
Virginia
1 review
0 helpful votes
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I just want to say that I felt very confident in my knowledge of the software after my training session with the gentleman. This software has everything that I need. I look forward to it becoming more robust in integrating with Microsoft 365 Office Suite and QuickBooks.

Date of experience: November 21, 2025
Georgia
1 review
0 helpful votes
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Good service
December 1, 2025

My training was with Mr. Rafael
I found him to be an excellent person, he has a lot of patience to teach and he does it with a lot of practice.

Date of experience: November 21, 2025
California
1 review
0 helpful votes
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MYTAXPREPOFFICE GOOD PROGRAM
November 28, 2025

FROM MY FIRST CONTAC BY PHONE WITH MELISA AND ABIGAIL THEY CONVENCE ME FOR THE NEXT STEP ONE -ONE TRAINING TODAY WHIT JORDAN IT WAS PERFECT HE EXPLAIN VERY WELL ALL STEPS TO DRIVE INTO THE PROGRAM

Date of experience: November 18, 2025
Florida
1 review
0 helpful votes
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Software training and review
November 24, 2025

The instructor was clear, patience and knowledgeable.

Date of experience: November 14, 2025
Michigan
1 review
0 helpful votes
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Great Software, terrific support.
November 24, 2025

So far I have been very pleased with the functionality of the software. I am also very pleased with customer support that I have experienced.

Date of experience: November 14, 2025
New Jersey
1 review
0 helpful votes
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Tax Prep Implementation
November 21, 2025

Siquard was an amazing partner in the implementation process, very detailed oriented and was able to respond all the questions quickly and accurately.

Date of experience: November 11, 2025
Florida
1 review
0 helpful votes
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Super recomendado
November 1, 2025

Ha sido un gusto poder cpntar con las herramientas de este programa que me facilitan la vida como preparadora de impuestos, darle las gracias a el senor Rafael que nos dio una preparacion muy completa, fue muy paciente y dedicado

Date of experience: October 22, 2025
Florida
1 review
0 helpful votes
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EASY, SAFE AND VERY COMPACT
October 25, 2025

My experience with MyTax has been excellent. I've used other, more complex software before, but I truly feel this system makes the work much easier. I invite all tax professionals to try MyTax — I know switching software can be challenging, but I can assure you it's absolutely worth it.

Date of experience: October 15, 2025
Florida
1 review
0 helpful votes
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They are very prompt during tax season especially during peak season, and I appreciate that a lot.

Date of experience: October 12, 2025
New York
1 review
0 helpful votes
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Great service
October 20, 2025

Rafael es una persona muy amable y atento

Date of experience: October 10, 2025
Massachusetts
1 review
0 helpful votes
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Great Customer Service
October 12, 2025

For the past two years, my office has relied on MtaxprepOffice as our tax preparation software, and I continue to be impressed by the exceptional level of customer service they provide. Even during the busiest times of tax season, the team consistently places clients first. Most recently, I had the pleasure of being assisted by Breanna, whose professionalism, efficiency, and knowledge were truly outstanding. I will continue to use this Taxprep software, and would recommend it to other tax professionals.

Date of experience: October 2, 2025
Florida
1 review
0 helpful votes
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Good training
October 12, 2025

Muy educativo, informativo y con mucha paciencia

Date of experience: October 2, 2025
Florida
1 review
0 helpful votes
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Just received the introduction training and the product is super complete! The employee was very professional and patience in the process. Everything A++

Date of experience: September 26, 2025
Pennsylvania
1 review
0 helpful votes
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Excelent trainig
October 3, 2025

Very Good Program and services of customer services

Date of experience: September 23, 2025
Illinois
1 review
0 helpful votes
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TRAINING VIDEO SESSION
September 29, 2025

Overall excellent explanation and help by taxpro agents, but Jordano did an amazing job going over the software. Highly recommend this software, it offers a lot of features and very helpful software.

Date of experience: September 19, 2025
Florida
1 review
0 helpful votes
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Very User Friendly
September 26, 2025

I was very impressed with how convenient and user friendly this program is. Their support team is amazing and quick to help with any questions. I'm looking forward to this tax season especially with this new much easier program.

Date of experience: September 16, 2025
Florida
1 review
0 helpful votes
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Software Installation Process
September 19, 2025

I had an outstanding experience with Cquard! ( if this is a name spelling error, sorry) From the beginning, he was professional, punctual, and very knowledgeable about the installation process. He explained every step clearly and made sure I understood how everything worked before finishing. His attention to detail and commitment to quality are truly impressive. The installation was smooth, efficient, and perfectly done. What stood out the most was his friendly attitude and willingness to go the extra mile. It's rare to find someone who combines technical skill with such great customer service. I felt completely confident throughout the process. I would definitely recommend Cquard to anyone needing installation support. Thank you for your exceptional work!

Date of experience: September 9, 2025