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Here’s what consumers have asked with answers from MyTAXPrepOffice staff and previous consumers.
Hello Joy, If you purchased the 2 for 1, you may already have 2019. Please contact our team at 307.414.1211 to verify, and we will activate your license. Sincerely, The MyTAXPrepOffice Team
You really should not read negative reviews because most negative reviews are from disgruntled consumers based on their own faults.
I have used MTOP for three years and I don't receive correspondence by mail if this is what you mean. It is all online and my account and tax prep has worked very well. It has been a good value for the money as compared to the big tax prep software companies.
I would go with TaxAct over 100 times than to even get close to mytaxprep office. This company's tactics should be reported
They have instruction tutorials that I participated in several years ago. I too had a learning curve initially but I now seem to feel competent plus they have a good Chat line support that I use for technical and some tax prep advice. As I recall it was easy to set up online for me I would try to reload it. Richard
Yes, you can do a demonstration first, I did and it helped me to understand why I would use them versus the tax prep software I used previously.
Hello Tyson, We apologize for the sales rep missing the scheduled demo. Please call us at 307.414.1211, so that we can re-schedule that demo appointment for you. Customer satisfaction is always the number one priority for us. We hope you will join our thousands of happy customers that enjoy our low prices, expert support, and powerful features. Once again, we apologize for the inconvenience. Sincerely, The MyTAXPrepOffice Team
