A rep called a set up an online demo with me but never called. Is this the kind of service I can expect from this company?

Question

MyTAXPrepOffice Questions & Answers

498 reviews

13 questions & answers

Ask a question See all questions

A rep called a set up an online demo with me but never called. Is this the kind of service I can expect from this company?

asked by Tyson E. on 7/31/19

1 Answer

Add your answer

More questions about MyTAXPrepOffice

Como reportar 1099
Hello my name is Maria I'm interested in this software but I don have an efin number just my PTIN number, can I use the software without the efin?
I have had trouble getting setup assistance. Still requesting help for conversion for almost 2 weeks. Is this indicative of what to come?
When I purchased the software for 2018 I was promised a lifetime subscription. But I have been seeing ads to renew. is my subscription locked in?
Why am I being asked to renew. I thought I paid for 2019 when I bought this. Did I get double-talked?
I just signed up BEFORE reading reviews and found many negative ones. Is this company based in the USA and reliable? What will they do with my cc?
Can you convert returns previously prepared on HR Block software?
Can you help me compare between MytaxprepOffice and other tax softwares such as TaxAct,,,
Hello - I purchased MyTaxPrep on 9/7/18 and have received absolutely no correspondence since then. Nothing via e-mail, nothing in writing

Ask a question

Get answers from the MyTAXPrepOffice staff and other customers.

Dana T. [MyTAXPrepOffice Rep] · Answer 1 · 2019-08-01T06:49Z

Dana T. [MyTAXPrepOffice Rep]

on 8/1/19

Hello Tyson,

We apologize for the sales rep missing the scheduled demo. Please call us at 307.414.1211, so that we can re-schedule that demo appointment for you. Customer satisfaction is always the number one priority for us. We hope you will join our thousands of happy customers that enjoy our low prices, expert support, and powerful features. Once again, we apologize for the inconvenience.

Sincerely,

The MyTAXPrepOffice Team

Helpful (0)