Kohl's

Ordered product on 12/11/2019 and website showed 12/19/2019 delivery. Called 12/18 and saw on website that delivery was now shown as 12/27. Customer service said the 12/19 date was correct. No delivery by then. Called 12/21 but now customer service said 12/27. I asked that order be cancelled since this was to be a Christmas gift. Customer service advised that order couldn't be cancelled. I will contact attorney to institute suit against Kohls.

Terrible Customer Service from Kohl's from Customer Service to The Executive Offices in Wisconsin
Regarding: Sony PlayStation 5
I bought 2 in two different transactions for my kids as gifts for the holidays.
No where when purchasing The Sony PlayStation 5 did they state limit 1 per household/billing address and they only gave me 1 set of Kohl's Cash in the amount of 180 but stated it is merchants right to cancel
That's bait and switch and should be spelled out on kohl's disclaimer but it's not
I would say stay away from kohl's and no wonder why they are closing stores left right center

I had signed up for paperless bills and Kohl's never sent the bill to my email, then sent me to collections for a small balance I completely forgot about because I hardly ever use the credit card, I used it for the discount. They did however send me a "collection" email after they destroyed my credit by sending me to a collections agency. Once I received the collection email which was flagged in my in-box I immediately paid the balance. If I had received any bills I would have paid it immediately. I need to refinance my house and get a new car, now I have to wait for my credit to go back up from the 40+ points it dropped. I am cutting my credit card and will NEVER shop HERE ever again! They want to screw you and they don't care... I called and the customer service reps aren't helpful. Thanks a lot Kohl's, I am spreading the word to everyone... DO NOT SHOP HERE.

I slap you kohls two times out of five for not shipping me the right style of pants I ordered online with an online receipt to prove that I didn't order the wrong style. So I got the right brand but the style wasn't what I wanted but since my new job started the following morning I went into work looking like I was wearing bell bottom pants. Thanks Kohls. One more slap. Make that that 3 out of five slaps. Not stars... So I didn't return the pants I'll simply never order online again. I do not believe it was a mistake because I have no proof it was a mistake so guess what Kohls. You screw with my money and time I JABB YO A** via sitejabber.com Eye 4n Eye

Entered the store about 12:30pm on 11/19/15. Had to go to the very rear of the store, to customer service to pick up the online order. There were 6 customers in front of me, and one service clerk. After 5 minutes, there were 6 more customers behind me in line. The clerk then called for assistance, and 2 more associates arrived to help. After I was called, it still took about 3 - 4 minutes for some other clerk to locate my purchase, and then to check me out. I wouldn't do this again, unless I had a full day to kill. Not at all convenient. Much easier to shop in-store and check out at a cashier, than to go to customer service, where the transactions are more complex/time consuming (i. E., refunds, exchanges, bad mdse, complaints, etc.). Never again.

Won't sell My Pillows cause dude questioned the election along with half of Kohl's customers... but it'll sell Nike who endorses Chinese child labor, genocide, and extreme pollution. Disgusting.

I buy dress shirts and shoes at Kohl's. Some of their apt 8 clothing and marc Anthony. Everything else is crap. Don't really like the fake sales, but prices are good on the right days.

Overcharged for online purchased. Told those are pending charges in case not enough in my bank account. WHAT? If you took the amount already, why do you need to charge my $25.55 MORE to see if the money is STILL there? VERY SNEAKY. Broken English speaking reps, but courteous. Always telling you thank you and sorry this happened. But NEVER explaining why and DID NOT refund me! Opened a case through my bank. UNBELIEVABLE! THE CUST REPS CAN'T EVEN UNDERSTAND SIMPLE MATH? RETURNING ITEMS, NEVER PURCHASING AGAIN AND REVIEWING ALL OVER THE INTERNET. BEWARE SHOPPING FOR CHRISTMAS AT KOHL'S!

Kohl's used to be a great place to shop but not anymore, the prices are off the wall (summer pajamas for women $52.00?). Everywhere I look items are "buy one get one 50%" which is just a gimick to get you to buy 2 but it isn't working. Most items you couldn't possibly want 2 of. Inventory in stores is very low and you can't uses % off on toys (which are already higher than other retail stores). I would also love to have my instore purchase visible on the web site like Walmart & Target have. I can see why they are having probelems but the high prices are not going to help them since store turnout is low.

I have been a kohls card holder for years and in 1010 I lost my job due to the covid 19 outbreak. I had a small card with a credit line of $200 and have been struggling to pay it. I have been making small payments and this last month (sept) I payed $140 before the 13th. I had late payments and fees, which i understood. I had a remaining balance of 190. Today I was told my bill was back over 230 and that I owed over 100 to bring it current. I had just made it current last month. Every day I receive multiple calls a day from Kohls and emails. I am unemployed and have repeatedly told them so. How can i promise money I dont have. Once I can I will close this account. I wont shop here any more. What a rip off

I left a review at Kohls.com about an order and was told that my review did not meet their guidelines. So I was unable to tell others how my furniture order was missing parts and that Kohls blamed the vendor. Instead of Kohls just sending me the missing baskets that they also sell seperately; I have to wait and see what the vendor tells Kohls then Kohls will respond to me. So others thinking of buying this dresser will not know that this could happen to their order of the Windsome Terrace 3 Tier dresser too.