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Kim R.

Contributor Level

Total Points
104

1 Review by Kim

  • Kohl's

6/28/20

I ordered a graduation frame on 06/08 and received it in a plastic bag in hundreds of pieces on 06/13. I was assured by a customer service agent that the replacement would be BOXED and reshipped. Today I found out that the carrier returned it to sender because the replacement was ALSO shipped in a plastic bag and broke to pieces. Now I'm told I can't get a refund until both frames are returned to the stores.

Kim Has Earned 4 Votes

Kim R.'s review of Kohl's earned 4 Very Helpful votes

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