I THOUGHT I HAD RECEIVED MY ORDER TODAY AND WHEN I OPEN THE BOX, SOMEONE ELSE'S ORDER IS IN THE BOX ALONG WITH THEIR PACKING SLIP. I CALL CUSTOMER SERVICE AND WAS TOLD NOT TO WORRY, THAT MY SHIPMENT IS ON IT'S WAY IN ANOTHER BOX AND TO JUST RETURN THE OTHER CUSTOMERS ORDER TO THE STORE. I ASK HIM, HOW CAN I HAVE TWO ORDERS SHIPPED TO ME WITH THE SAME TRACKING NUMBER? HE PROCEEDS TO TELL ME THAT IT'S NOT THE SAME TRACKING NUMBER AND I AM MISTAKEN. NOW IT SHOWS ONLINE THAT I RECEIVED THE ORDER BECAUSE JUST LIKE I TOLD HIM, THERE WAS ONLY 1 TRACKING NUMBER BUT I NEVER RECEIVED MY ITEM. WHAT AM I SUPPOSED TO DO NOW. THAT ORDER WAS 160something DOLLARS.
asked byon 9/27/16
More questions about Kohl'sWhy are they goniffs?????? My craft & brow tops after washing they r shrinking..can i get refund or credit for all those purchases? How long before I receive email confirmation of placed order. I placed order 24 hours ago and no confirmation yet. I also cannot open my account. I've lost my receipt, but want to post a review for the Awesome employee at the Albany OR store. I can't get their ads I tried to recommend the person checking me out at store 1281, 12-16-15 but had a hard time getting the info to Survey. com. The access code given me was 6844-1007-6977-4309. Can you help? why is your website always down Hi, am not able to shop online, why is this so? Why is the access to the site denied
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