caitlin c.

I had signed up for paperless bills and Kohl's never sent the bill to my email, then sent me to collections for a small balance I completely forgot about because I hardly ever use the credit card, I used it for the discount. They did however send me a "collection" email after they destroyed my credit by sending me to a collections agency. Once I received the collection email which was flagged in my in-box I immediately paid the balance. If I had received any bills I would have paid it immediately. I need to refinance my house and get a new car, now I have to wait for my credit to go back up from the 40+ points it dropped. I am cutting my credit card and will NEVER shop HERE ever again! They want to screw you and they don't care... I called and the customer service reps aren't helpful. Thanks a lot Kohl's, I am spreading the word to everyone... DO NOT SHOP HERE.