website thubmnail of Grubhub
How would you rate Grubhub?
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California
1 review
0 helpful votes
Follow Annie l.
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NO any order from Grubhub any more, online order, no email me receipt, over charge one more order, no response, NO ONE PICK UP customer service phone, no email response

Really bad experience

Date of experience: May 8, 2020
Florida
1 review
0 helpful votes
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F*** Grubhub
October 16, 2019

Used to order from them all the time. Will not order from them anymore. Used to order from them all the time. Will not order from them anymore.

Date of experience: October 16, 2019
Virginia
1 review
1 helpful vote
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I'm out of words. They suck. Find another way. Terrible Terrible Terrible Terrible Terrible Terrible

Date of experience: February 10, 2023
Indiana
3 reviews
0 helpful votes
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Just horrible
October 21, 2023

Always either very late or missing an important item doordash is a lot better what kind of incompetents are running this business

Date of experience: October 21, 2023
New Jersey
1 review
0 helpful votes
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Suck my $#*! grubhub
April 19, 2020

-------------------------------------------------------------->>>>Your service and employees are trash

Date of experience: April 19, 2020
Connecticut
1 review
0 helpful votes
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Bad
October 28, 2019

Took forever to get food I didn't even end up getting it customer service rude won't give you your money back

Date of experience: October 28, 2019
Illinois
1 review
2 helpful votes
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The WORST
December 6, 2019

Deliver 1.5-2 hours after initially promised time (or cancelled!). This company is $#*! and should be put out of business.

Date of experience: December 6, 2019
Georgia
1 review
0 helpful votes
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Never
December 9, 2022

Stole my food never again just lost $76.00 dollars they want you to write a book about what happen it's so sad people are truly like this

Date of experience: December 9, 2022
Arizona
1 review
0 helpful votes
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Terrible Service
February 15, 2022

My family's order wad cancelled after waiting over 1 hour without an explanation. Avoid at all cost!

Date of experience: February 15, 2022
Rhode Island
1 review
0 helpful votes
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Driver screwed up the order twice called grub hub both times to fix it. Hour and a half later still no food!

Date of experience: June 8, 2023
Florida
1 review
1 helpful vote
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After waiting over 3 hours received cancellation notice. I have a 5 year old n they cared absolutely none. No remorse or anything.

Date of experience: February 7, 2014
Pennsylvania
1 review
1 helpful vote
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AWFUL
December 28, 2015

LAST NIGHT IT TOOK AN HOUR TO DELIVER! TONIGHT THEIR DELIVERY DRIVERS GIRLFRIEND RIPPED DOWN OUR HOLIDAY DECORATIONS! ABSOLUTELY TERRIBLE PEOPLE AND SERVICE

Date of experience: December 28, 2015
Wisconsin
1 review
0 helpful votes
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DONT waste your time
February 15, 2019

Doesn't even deserve one star! Two hours I waited only for them to text me the notification that they cancelled my order. DONT WASTE YOUR TIME, use Doordash or postmates app.

Date of experience: February 15, 2019
Pennsylvania
30 reviews
6 helpful votes
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Terrible!
January 2, 2017

My political views are none of their business! I'm never ever using them!
This is America! We respect other people here! Don't like it? GET OUT

Date of experience: January 2, 2017
Washington
2 reviews
0 helpful votes
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Do Not deal with them!
January 12, 2021

They deserve 0 star. Blocking accounts without any reason?! Please save yourself some time and check their competitors out.

Date of experience: January 12, 2021
Maryland
1 review
0 helpful votes
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I've ordered via grub hub 2 times now and i still have not received any of my orders. Very unreliable

Date of experience: June 8, 2022
Massachusetts
1 review
0 helpful votes
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Not sure if s/he can read and follow driving directions written in English. Create test or something.

Date of experience: June 11, 2022
California
1 review
12 helpful votes
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Fox news twisted the story around, dude did not threaten to fire anyone. I do think he should offer public apology minimum.

Date of experience: November 10, 2016
Arizona
1 review
9 helpful votes
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Useless App
November 13, 2016

Like I said a useless app, caused my phone to crash upon installing. Slow, boggy and full of glitches. Down vote.

Date of experience: November 13, 2016
Illinois
1 review
26 helpful votes
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Review Grubhub
November 10, 2016

https://www.gamefaqs.com/boards/261-politics/*******/*******
Don't waste your money on this company

Date of experience: November 10, 2016

Overview

Grubhub has a rating of 1.1 stars from 4,556 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 179th among Food Delivery sites.

service
833
value
773
shipping
528
returns
533
quality
665
+491