website thubmnail of Grubhub
How would you rate Grubhub?
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Texas
1 review
32 helpful votes
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GruGrubhub... what a joke
November 10, 2016

Grubhub... the wall should have a catapult next to it so we can rid ourselves of narrow minded companies like yours.

Date of experience: November 10, 2016
Sweden
1 review
0 helpful votes
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Replaces restaurant/takeaway company phone numbers with their own on Yelp.
Shady business practices, not to be trusted.

Date of experience: May 4, 2020
New Jersey
1 review
22 helpful votes
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Horrible CEO
November 11, 2016

To eliminate hard working employees because of who they voted for is horrible. I will never use this service again.

Date of experience: November 11, 2016
Alabama
1 review
19 helpful votes
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Grubhub
November 11, 2016

I hope this company goes out of business. But beings it's in Chicago the CEO is likely being praised for his bigoted beliefs.

Date of experience: November 11, 2016
Mexico
1 review
19 helpful votes
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This business sucks
November 11, 2016

Any CEO that puts politics on the front page is a total idiot! I will never use this service again! EVER!

You suck!

Date of experience: November 11, 2016
Florida
1 review
24 helpful votes
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Their Food...
November 11, 2016

Sorry to say that the quality of their products are truly sub-standard. Do NOT get fooled into spending your hard-earned money with this company.

Date of experience: November 11, 2016
New Jersey
1 review
0 helpful votes
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Awful.
October 26, 2017

Awful. Every time i wait an hour and a half. Won't be using again. Drivers take so long. Customer service is ok.

Date of experience: October 26, 2017
Idaho
2 reviews
0 helpful votes
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Not the 1st time I was disappointed.Food delivered to wrong address several times. Now order cancelled

Date of experience: April 3, 2023
North Carolina
1 review
0 helpful votes
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Bad experience
August 15, 2020

Fake service. Accepts order. Takes payment. Doesn't deliver. Says money will be refunded in 5 days. That's fraud.

Date of experience: August 15, 2020
Ohio
1 review
1 helpful vote
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WORST DELIVERY SERVICE
September 4, 2019

Literally the worst delivery service. I will NEVER order from Grubhub again. It should not take over an hour to deliver food.

Date of experience: September 4, 2019
Massachusetts
1 review
0 helpful votes
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Slow and $#*!ty
July 27, 2020

Ill make it short, long wait, poor food, no napkins, paper plates, or plastic forks to eat with, totally $#*!ty.

Date of experience: July 27, 2020
California
1 review
0 helpful votes
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Neva
May 20, 2022

Never ordering from Grubby Hubby again. Horrible experience on a celebration weekend. Left us hanging. $5 credit offered. Puke!

Date of experience: May 20, 2022
Texas
1 review
0 helpful votes
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They freaking suck! Don't waste your time! Wasted my entire morning waiting on cold tacos to be delivered!

Date of experience: May 30, 2019
California
1 review
1 helpful vote
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Ridiculous!
June 17, 2019

Delivery person was mad because they had to get out of their car. Not the first time its happened. Who hires these idiots?

Date of experience: June 17, 2019
California
1 review
1 helpful vote
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Food never came and customer service was slow to respond. Even after being around for so long they still don't have their stuff together.

Date of experience: March 3, 2017
Texas
1 review
0 helpful votes
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They Suck!
April 16, 2020

They don't deliver on time. Customer service is a joke. Food was delivered 40 minutes late and cold.

Date of experience: April 16, 2020
Pennsylvania
1 review
0 helpful votes
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Driver lied about attempting to deliver order. Extremely hard time giving 100% refund from corporate

Date of experience: July 21, 2020
North Carolina
1 review
0 helpful votes
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One of the biggest thieves in online ordering. They make their money by steeling customers from small restaurant.

Date of experience: May 14, 2020
Canada
1 review
0 helpful votes
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Grub hub has horrible customer service. I called 9 times and never received an answer to my question

Date of experience: October 23, 2019
Texas
2 reviews
3 helpful votes
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Working as a driver
January 28, 2021

This company is the perfect example of businesses still practicing slavery. All drivers are slaves. Get out when you can.

Date of experience: January 28, 2021

Overview

Grubhub has a rating of 1.1 stars from 4,556 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 179th among Food Delivery sites.

service
833
value
773
shipping
528
returns
533
quality
665
+491