FreeShipping

My elderly mother received the FIRST email EVER from this company yesterday stating they were about to raise their fees (to $19/mo.). I have vetted her incoming emails like a hawk w/out fail, daily—for potential scams—for several years. This company clearly wants to stay under the radar knowing they are duping people who never knew they signed up! We have discovered they have been charging her monthly for THREE YEARS. She never used any alleged "membership." The CS rep stated: "Oh, it must have been a pop-up ad you once clicked." They cancelled "membership" and agreed only to refund 4 mos. (Obviously b/c that's only how much the VISA will agree to credit.) As far as I am concerned THIS IS tantamount to A SCAM preying especially on elderly cc holders. The line item "FreeShipping.com" is easily confused for Amazon Prime's (or other retailers) free shipping. The VISA co is complicit in permitting their cardholder statements to reflect this costly ambiguity and confusion. Do you want to know what else the FreeShipping.com rep said to my mom? "We're trying to get our name changed in the future to avoid any confusion." Sure you are, at boardroom level I bet; what a load of BS! #FRAUDSTERS.

UPDATE: As of my mother's cc statement rec'd today (Aug. 28), it shows a CREDIT for ALL contested $13/mo. Fees including the original $2.

In conclusion, I reiterate that FreeShipping(.)com together with the partner shopping sites and credit card companies must work to avoid these ambiguous, confusing, and costly (incl. Time) opt in/out memberships & fees for all online shoppers.

My bank Manager. Spotted it yesterday and asked me what it was. I totally had no idea who they were or what the charges of $17.94 a month since December were for. I called freeshipping.com and the lady I spoke to was very nice and explained this was a service I signed up for and I said "with whom" to which she said "oh we don't know that". I asked her who they were sending my money to and again she said she didn't know but very quickly said she'd stop all further charges and if I had Visa call them they would refund my money. In reading another review, I'm thinking maybe it was Amazon, which is a whole other story. If this is happening to you, first call your credit card company, loss prevention department, explain the situation and tell them you want a new card and ask them to please call freeshipping.com *******185, and request (demand) a total refund on to your card. ONLY your credit card company can request the refund. There are far too many scams out there for online shopping and they're hoping you won't see these cbarges. I will be very cautious from now on when shopping online.

I was offered a free 30 day trial in August 2014. I used my membership for shipping rebates. I cancelled the trial membership and was not charged. A month later I was offered another trial membership after a Sears.com purchase. I accepted. Before submitting claims or making purchases, I emailed and phoned shipping.com to find out whether I was eligible for another 30 day trial membership. The person on the phone said that if I was offered the membership, I was entitled. It would be considered a new membership with 12 shipping rebate claims allowed per website regardless whether I made shipping claims under the previous membership. The shipping.com email also indicated that I was eligible for claims. I emailed a couple days ago to find out why I had not been paid my claims yet. They said I was not eligible. In no way in their correspondence have they been clear why. Nothing on the website or in the free trial offer indicates a person cannot cancel and sign up for a new membership. The only restrictions are per membership year. Their correspondence regarding the issue has been borderline nasty.

Never order from Amazon again. I was charged $12.97 for the service I did not order. This is absolutely a ripoff. I paid the cancelation fee to stop the $12.97. It was $37.00. I had heard from friends about this, but I was okay with Amazon until this episode. I will never use them again. Xxx xxx xxx x x x x x x x x xxx x xx x x xxx x x x
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This website is not for Snow Flakes or just flakes---this site is for people who do a significant amount of business on the internet, can read and understand how the process works and do not need their mommy to hold their hand. Thus --- no SNOW FLACKS. There is a monthly fee to have access to the system. If you do little or no internet purchasing then this is not for you. On every purchase you get from 10% to 20% of the purchase price back. So if you do not average $130 a month in purchases or save 1 shipping cost per month do not subscribe. You also get up to $10 back in shipping charges 12 times a year for each of the about 1000 stores associated with Freeshipping.com. If you do not order enough to cover the cost of about $13 per month from 10% back and 10$ for each shipping then this is not for you. We buy all our household goods possible from Walmart. That alone covers all our cost for the year and more plus the products are delivered to my door for free. Not going to a Walmart store is a major perk for me. All the rest we buy is pure profit. For me several hundreds to well over a $1000 a year is standard. I have used this for years. The biggest source of new income for most people is to not spend what they already make. Freeshipping.com will save a great deal but, YOU MUST BE AN INTERNET BUYER. There are several other benefits that will also add to the savings but these two are the best. I expect all the cry babies you read on Sitejabber never even understood how profitable Freeshipping.com is or even how it works. They are probably to busy looking for a safe space.

If you do a lot of online shopping from a very limited amount of stores then perhaps this would be a great thing for you, however, if you did not break out the microscope before signing up then It is understandable that many call this company a scam. True is the review that states silly people signing up without reading everuthing, at the same time, I looked & looked again for any mention of a recurring fee and did not see that anywhere on the website that I signed up on or I never would have agreed to such a membership. I do not ever ever ever allow any company for any reason to automatically charge me for anything on a monthly basis. So I feel like I was pretty careful to check for that. That does not mean it is not listed somewhere but the way this deal is presented and the way they marketed is very deceitful. The company may not be a scam but the way they recruit you and dip into your credit card every month (which I'm sure many are not even aware of) is wrong. If they were more forthcoming they would probably have more happy members that are willing to agree to the terms of their membership instead of everyone complaining and feeling like they are being rubbed

I wrote a scathing review (1 star) because of our experience with freeshipping.com.

I managed to find the right person in freeshipping.com who handled our case. My request for a full refund of 5 months of charges was satisfied by Mike Procaccini (Samantha was also involved), and I have verified that all the requested refunds HAVE been credited to our credit card.

Therefore, I declare publicly, that freeshipping.com DOES care about their customers' concerns and WILL make it right when given a satisfactory explanation and the chance to take remedial action.

The message here is: freeshipping.com has the required integrity to provide their customers with confidence. IF you sign up for their service, be sure you know what you are doing, be aware that there are MANY satisfied members and if you fit into the profile of frequent internet buyers, this might be a good service to subscribe to. Make sure you can justify the monthly charge.

I am officially notifying the world that they HAVE SATISFIED my concerns. Thanks Mike and Samantha.

I was checking my checking account, which I don't keep seriously close tabs on (yeah, I know). I skim through casually occasionally and haven't noticed anything dubious in the past. Today, I was checking and noticed a $12.97 fee from FreeChecking.com went through on the first, which only caught my eye because I had made an iTunes membership purchase and was looking for that to know specifically what day it would be debited each month. I have never even heard of freeshipping.com, but they have been charging my account every month for a while upon further research. I called the phone number associated with the transaction on my account and told them the situation - I have never heard of them, have no idea why they are charging me money monthly, and would like to end whatever membership they have associated with my debit card. They didn't even acknowledge the part where I said I NEVER signed up with them. They had my e-mail and said they'd send me a cancellation notice. I checked my e-mail and searched for anything from them in the past and there is NOTHING. There is no e-mail confirming a membership to begin with, no receipts, nothing, just my first ever e-mail from them telling me they are cancelling my account. I called my bank and will have to go in to get a new debit card, as they recommended, and file a dispute in hopes of getting the funds back. What a mess. I am at least thankful that because of them, I will now be checking my account transactions more diligently.

IF YOU HAD A ZERO I would not GIVE it to THEM because I call them and ask them to take my name off they ACCOUNT ok they said but I check my account and they have been charging me a long-time a i did not know and I never knew who they were and I NEVER joining anything so you should check out they website because what i am going to do is contact all of the people that complain about THAT company an we are going to get the my name is Blanch Shepherd my email address is *******@gmail.com contact me please