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Cristina H.

1
Level 1 Contributor

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3 Reviews by Cristina

  • Audible

1/3/20

I have NEVER bought (or even read) an ebook. I never subscribed to ANYTHING. I never signed up for a free trial. I never clicked any boxes while checking out on Amazon. I've never even heard of Audible.com until they started showing up on my cc & bank statements. By the time I first noticed it they had already been charging me $14.95 for 6 months. I called the phone number on my statement and they canceled my membership(?) and refunded my money without too much hassle. Now (3 months later) I just discovered that they are still charging me but now they charge a different card every month. Discover, Amazon store card & this month was my debit card! WTF? If you have credit cards saved on your Amazon account you will be the next potential victim of this fraudulent scam.
BEWARE!

  • Lazy Lullaby

1/22/19

I have been seeing a lot of popups from this company on Facebook and while playing a lot of different games. Normally I refrain from online ordering from companies that I have never heard of but I was very curious about one of their products and decided to place an order. MISTAKE! First of all the site that places the orders is very deceptive because it adds all kinds of different things to your order without your permission and the order is placed without you even knowing it. There was never an opportunity to see the final checkout page or what the total amount charged to me was going to be or even which items I was purchasing. Although you start out ordering from lazylullaby, you end up on shopify.com. I wish I would've noticed this because I never would have proceeded because last year I placed an order through shopify that I never received even though I was charged for it. It appears as though shopify will process orders for any scammer with a website. Lazylullaby sent me an invalid tracking number & will not respond to any of my inquiries. So now not only am I left without the items I was eagerly anticipating I am also left with the task of disputing these charges on my credit card.

  • FreeShipping

12/5/16

If you do a lot of online shopping from a very limited amount of stores then perhaps this would be a great thing for you, however, if you did not break out the microscope before signing up then It is understandable that many call this company a scam. True is the review that states silly people signing up without reading everuthing, at the same time, I looked & looked again for any mention of a recurring fee and did not see that anywhere on the website that I signed up on or I never would have agreed to such a membership. I do not ever ever ever allow any company for any reason to automatically charge me for anything on a monthly basis. So I feel like I was pretty careful to check for that. That does not mean it is not listed somewhere but the way this deal is presented and the way they marketed is very deceitful. The company may not be a scam but the way they recruit you and dip into your credit card every month (which I'm sure many are not even aware of) is wrong. If they were more forthcoming they would probably have more happy members that are willing to agree to the terms of their membership instead of everyone complaining and feeling like they are being rubbed

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FreeShipping C. – FreeShipping Rep

Hi Cristina,

Thank you for your feedback. We're sorry you feel that way! I'd love to help explain where the recurring fee is displayed to users upon signing up. The details of the 7-day free trial and the $12.97 membership fee are located on the sign up page directly above where users enter their credit card information, and you must agree to our Terms of Use before successfully registering as a member. The details regarding the membership fee and trial period are also reiterated in the welcome email sent out to all new users after signing up with us.

If you have any further concerns or questions about our site, please feel free to contact us at customerservice@freeshipping.com for assistance. Thank you!

Sincerely,

The FreeShipping.com Team

Cristina Has Earned 17 Votes

Cristina H.'s review of FreeShipping earned 9 Very Helpful votes

Cristina H.'s review of Lazy Lullaby earned 6 Very Helpful votes

Cristina H.'s review of Audible earned 2 Very Helpful votes

Cristina Has Received 1 Thank You

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Laura P. thanked you for your review of Audible

“They did same to me and refunded my money only to charge my sons debit card. His card was removed a month prior. Just wanted u to know they do keep our bank account info- totally illegal. Laura”

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