RUN AWAY FROM THIS CHEATING ORGANIZATION!
THEY SHOULD BE CLOSED BY NOW AND THE MONEY THEY STOLE SHOULD BE RETURNED TO PEOPLE
They are keep charging to my credit card. I don't know why and I don't say to do it
I want to cancel my subscription. I did not
Know I would be Charged monthly.
Why you take money from my card... I'm not sign up in the page... please stop with this crap...
Hi Legna,
Please contact me directly at Help@FreeShipping.com so I can cancel your account for you. Please reference Customer Loyalty #F0514.
Thanks!
Mike
FreeShipping.com
Customer Service Manager
Clearly, this is a SCAM website. Never got my advertised rebate. Stay away!
This is the worst thing I've ever done. Waste of money.
Hi there,
We’re so sorry to hear about your negative experience and apologize for the time that has passed since you initially reached out. If there is anything I can help you with now, I’d love to assist you in any way that I can. Please feel free to email customerservice@freeshipping.com at any time. Thanks so much.
Sincerely,
The FreeShipping.com Team
I never joined, and ther in my bank account, they are steeling from me.
If it's too good to be true then it probably is, avoid being generally stupid people.
Avoid this site all they care about is charging your checking account and I never got my gift card
They charge money each month for nothing. No refunds! Total scam!
I want to cancel my account # *******. Thank you.
Don't give your cc out for somethings that's supposed to be a rebate
Hi Elizabeth,
I’d love to help explain how our site works and how our members find it beneficial to their lifestyle and online shopping habits.
We are a subscription-based online shopping site that offers members 10% cash back, free shipping and free returns via rebate, price protection, exclusive coupons and more savings benefits at over 1,000 online retailers. We offer new users the opportunity to start a free trial and claim their introductory bonus during this time period. At sign up, directly above where credit card information is inserted, the offer details state that if you do not cancel your membership within your trial period, you will automatically become one of our members. Our members pay a monthly fee of $12.97 to access all of our savings benefits.
Although your trial period is limited to a number of days, it does however take some time for our rebate process to take effect. For this reason, if you choose not to cancel your account during your trial period, you will likely be billed for a membership fee prior to receiving the rebate you claimed during your trial period.
If you need anything else or would like further information regarding the terms and use of our service, I’d love to assist you with this in any way that I can. Please feel free to contact me at jbuttrick@freeshipping.com with any additional questions.
I don't recall ever signing up for a subscription. Yet they charged me $13 in December and January!
Scam! Scam, scam, scam. Scam. Scam. Scam. Scam. Scam... Scam. Scam Scam. Scam. Scam.
Hi Maria,
I apologize that you feel this way about our program, however I would certainly be happy to assist you with any questions you have about your account. Please reach out to me directly at Help@FreeShipping.com and reference Customer Loyalty #A114.
Thanks!
Overview
FreeShipping has a rating of 1.4 stars from 756 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FreeShipping most frequently mention credit card, customer service and monthly fee. FreeShipping ranks 389th among Shipping sites.
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- Wethersfield, Connecticut
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gost,
I apologize for any confusion you had with our program. If you are looking to cancel your account and receive a refund of the charges, please contact me directly at Help@FreeShipping.com and I'd be happy to refund that charge back to you.
Thanks!