Elizabeth S.

Hi Elizabeth,

I’d love to help explain how our site works and how our members find it beneficial to their lifestyle and online shopping habits.

We are a subscription-based online shopping site that offers members 10% cash back, free shipping and free returns via rebate, price protection, exclusive coupons and more savings benefits at over 1,000 online retailers. We offer new users the opportunity to start a free trial and claim their introductory bonus during this time period. At sign up, directly above where credit card information is inserted, the offer details state that if you do not cancel your membership within your trial period, you will automatically become one of our members. Our members pay a monthly fee of $12.97 to access all of our savings benefits.

Although your trial period is limited to a number of days, it does however take some time for our rebate process to take effect. For this reason, if you choose not to cancel your account during your trial period, you will likely be billed for a membership fee prior to receiving the rebate you claimed during your trial period.

If you need anything else or would like further information regarding the terms and use of our service, I’d love to assist you with this in any way that I can. Please feel free to contact me at jbuttrick@freeshipping.com with any additional questions.