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PostScanMail has established a strong reputation for reliability and user-friendly services, with many customers praising the efficiency of their operations and the helpfulness of staff. Positive sentiments highlight the company's commitment to security and customer satisfaction, with users appreciating the ease of navigating their app and web platform. However, concerns regarding service delays, particularly in shipping and document retrieval, have been noted, with some customers expressing frustration over the lack of tracking information. Overall, while the company excels in customer service and product quality, addressing the noted delays could enhance the overall customer experience.
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Post scan provides me with good mail coverage after I have moved to Spain in retirement. I don't have to worry about any government letters, etc, getting lost in the transition
I have had this account for about 4 years now and have always found their service to be prompt and courteous.
The services that I received satisfy all my needs. No need to look any other options.
New at establishing a virtual address for my business. I like this so far.
I am just starting this process of virtual mail. I am confident it will work out. So far! Si good!
Easy sign up. We will see how the notary and other processes go
Great! I changed my password and added a new payment method!
Using the online services was easy and convenient. I was able to pay and do all that was needed online
Waste of time for me I'm trying to handle business
I have enjoyed using the service for many years and it is very easy to use and very convenient.
Postscan was a great service. One glitch I had with them was switching from one of their physical locations to a different one. That was quite difficult. Despite that, the people there took a personal role in ironing things out. After that, it has been a flawless service for 4 years.
Figuring out how to navigate website was a little difficult
My experience so far has been great I had to transfer through accounts so sorry the payment wasn't in there..
They're always super friendly and can get me my packages as soon as they're delivered. Great service, A+
I've tried a few times to cancel my service and I am still being billed for something I am not using.
Very easy to use, no hiccups so far. I would recommend!
The process to set up the address was simple and smooth. Very good customer service reps (from the main org). I haven't interacted with the local team, yet, but I imagine they're just as kind. I'm very happy at the moment.:-)
Keep up the great services and work. I've tried several other services and these folks truly care about you as a person.