I've used a few Taobao agents in the past but really like the service that Taobao Age offers. They have great communication and answers quick. The items arrived fast and secure. I absolutely plan to use them again soon.
Changed the price of my item four times. Kept making up fake fees and claiming the item price changed. None of it was true. Then started making up fake UPS fees. When I tried their tracking number it never worked. They keep claiming it will start working "in two days" but that was over a week ago. Better to throw your money away. Total rip off.
They have a very accommodating and great customer service. I got my items in good condition and by the time I expected them to be delivered. Their service fee is not overpriced as well as compared to others.
Thank you Grace! And we are looking forward hearing from you soon. Taobao Age
I leave my positive feedback to thank the Baohero team. In the beginning I was very suspicious, but the team reported for every dollar. The package has arrived. I'm happy. Everything is well packed. Thanks
At first I was reluctant to try using Taobaoage because I was afraid it was a scam. I eventually got courage to give it a try and I was very impressed by how responsive they were whenever I had any questions and how fast they were to process my order. I received all the items I ordered through them in great condition and they were well packed. I do not regret using Taobaoage and I will continue using it whenever I want to order items online from China.
Hello dear,
We would like to thank you for these kind words which always give us the power to provide the best for our customers.
Best regards
Taobao Age
Amazed with how they handled my orders! It was complex with many items and changes. But they're so good in tracking every detail and make everything right! They're superhuman!
Thank you John for this kind review, and we are looking for serving you in your future orders. Have a good day! Taobao Age
They helped me a lot when making my purchase, and when I got my products at home, thank you for making my day. Do not doubt that I will make my second purchase with you ;)
I admire the hard work they dedicate to make sure youll have the best experience. Their customer support is available 24 hours! They respond to all your questions fast.
Thank you Jean! Your kind feedback give us the push to enhance customers' experience in online shopping from China, Taobao Age.
Taobao age is very quick to respond to my queries and their close attention to every detail regarding my order is quite commendable. I highly recommend Taobao Age. To handle your overseas purchase.
Thank you Kathy! Looking forward serving you in all your future orders.
I've used this service two times already and I can say it's very fast and reliable. Highly recommended!
Dear Customer,
Thanks for your review and your valuable opinion.
We are very pleased to hear that you're satisfied about our service.
We are always at your service!
Waiting your next order:)
Best Regards
Baohero
Never deal business with them. It is the worst company i ever dealt with. I will take a legal action until i get my money back
Dear Customer,
Our sincere apologies for the inconvenience that you have experienced. We have checked upon your order and please kindly be noted that we have received your payment on the 15th of May, and on May 29 we have informed you that Due to the COVID-19 pandemic across the world, national and international routes may be affected. So, parcels shipping may be delayed. After informing you, you have confirmed on continuing working on the order and we did upon your request. You have chosen WUHAN EMS as a shipping method which may take 8-15 working days to be received as per their regulation. Please keep in mind, that once the parcel is shipped by the courier the process would be out of our control. There would be many factors like Customs check, holidays, etc which may cause a delay in the parcel. However, we will do our best to assist you if there are any problems during transportation. Please be informed that shipping rules are made by shipping companies, airline companies and governments, but not us. As a buying agent, we have no power over those rules and regulations.
Also, kindly be noted that we already sent you the tracking number earlier and the order had been delivered.
Best Regards
I can easily add new items to my exisiting order, and they combine everything for me. They have very reasonable rate also!
Thank you Sam! We always working on developing our services to satisfy our customer's needs, Taobao Age.
They have great customer service. Items packed really well and shipped really fast. Ordering and shipping done in around 2 weeks. Highly recommended!
Hi Kelvin,
Thank you very much for your feedback, we always glad to be on your serve.
Best regards
Taobao Age
It was perfect service and I love their service.
Goods arrived in time without damage.
Thanks for your good service.
Thank you for helping me to get my order as my specific requirements, i will recommend your services for all my friends.
They have a professional team, and a perfect service, and they are very helpful. Thank you for all the team.
Overview
BaoHero has a rating of 4.5 stars from 16 reviews, indicating that most customers are generally satisfied with their purchases. BaoHero ranks 47th among Shipping sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Elias,
Thanks for your valuable opinion.
We are really pleased to serve you again perfectly.
Best regards
Taobao Age