website thubmnail of PostScan Mail

PostScan Mail

Overview

PostScan Mail has a rating of 4.6 stars from 417 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PostScan Mail most frequently mention customer service and great experience. PostScan Mail ranks 85th among Mail Forwarding sites.

service
9
value
8
shipping
8
returns
7
quality
8
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2,581 reviews
How would you rate PostScan Mail?
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Michigan
1 review
0 helpful votes
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Reactivation of my account
January 27, 2025

It was done quickly on the day i requested, the representative was very helpful.

Date of experience: January 27, 2025
Canada
1 review
0 helpful votes
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Great
January 28, 2025

Wonderful user friendly. I have enjoyed the ease of use

Date of experience: January 28, 2025
New York
1 review
0 helpful votes
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Easy & fast
January 27, 2025

It was an easy experience and quiet straight forward.

Date of experience: January 27, 2025
New York
1 review
0 helpful votes
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Great Customer Service
December 21, 2024

I have been using PostScanMail in NYC for the past 6 months and have had a great experience. The people in the office are always very welcoming and helpful. The customer service has been excellent.

Date of experience: December 21, 2024
Alabama
1 review
0 helpful votes
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Can't Get Right
November 4, 2024

I have been trying to sign up with Postal Scan since July, paid and completed all steps and still get calls and emails about my services not being available.

Date of experience: November 4, 2024
Arizona
1 review
1 helpful vote
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Kamps hoff
March 11, 2022

I used the facility in Brooklyn, New York.
Waiting time for uploads is sometimes more than a week!
Takes another week to have parcels forwarded.
Parcels are doubly forwarded and charged!
No, or very late and unsatisfactory, answer when contacting support about these issues.

Date of experience: March 11, 2022
Robert C.
3 reviews
0 helpful votes
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Asked questions several times about how to add addl names on my account and have not received a response.

Date of experience: July 20, 2020
Washington
1 review
0 helpful votes
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Still new to the service
April 14, 2025

Good service so far just getting to know how everything works and hoping we can use the service long term due to the convenience of the locate from our home.

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
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Simple, but forward service take long
December 20, 2024

Overall, the app and web browser version of PostScan are easy to navigate. Everything is simple. BUT when I do select something to be forwarded, it takes 2 weeks or more to arrive, and there is no tracking number to track estimated date of arrival. It is 12/20 and I am still waiting for something I asked to be forwarded on 12/9.I wish this would have been made clear before signing up for the service. Additionally, documents which I select to be scanned are not showing up in the Archived Scans or anywhere else.

Date of experience: December 20, 2024
California
1 review
0 helpful votes
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Good
February 7, 2025

Was fine and i liked things very much and everything was a ok i say

Date of experience: February 7, 2025
California
1 review
0 helpful votes
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Good
February 3, 2025

Had a good experience. Had issues with the password reset on the system.

Date of experience: February 3, 2025
Texas
1 review
0 helpful votes
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Super hero
January 25, 2025

Thanks so much for the services great business 👨‍💼 so professional

Date of experience: January 25, 2025
KR
1 review
0 helpful votes
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Postscan efficient
January 19, 2025

Very good, easy to access, I can review and read through my wail, ship as necessary..

Date of experience: January 19, 2025
Ohio
1 review
0 helpful votes
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Excellent
February 1, 2025

Approachable, polite and courteous great first experience as a customer.

Date of experience: January 17, 2025
California
1 review
0 helpful votes
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Just got this mailbox
November 10, 2024

Nothing to say yet I just got this mail box. What I supposed to say I had not had the pleasure to see what my results are so stay tune I will give a review. I am asking the question why ask my experience when I just join. I am not understanding that part. Know if your asking my joining experience it ok for now. I will have a review once I get the experience

Date of experience: November 10, 2024
GB
1 review
0 helpful votes
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Service
January 13, 2025

Good service everytime i call with questions and always available to answer questions

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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Awesome
January 7, 2025

Love it would recommend it to others needing a digital box

Date of experience: January 7, 2025
Illinois
1 review
0 helpful votes
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Contact
January 6, 2025

Unable to get a call back or help with the postal service firm 1583.

Date of experience: January 6, 2025
New York
1 review
0 helpful votes
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Professional Service
January 3, 2025

Very professional, fast service and organized. Will decently recommend.

Date of experience: January 3, 2025
Texas
1 review
0 helpful votes
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Easy as 123
January 2, 2025

Fast, easy, and straight to the point! Easy as 123!

Date of experience: January 2, 2025