I purchased this cover for my BMW. I added the lifetime warranty and was purchased from their website. That cover went bad after 3 years of normal wear and tear. I sent pictures and all the information they wanted for the warranty, I got an email 2 days after saying the warranty got approved. They want to charge me "Prorated warranty" and shipping for almost a $100. What a rip off. A $100 and the warranty is approved. What if the warranty was not approved. I will never use these scammers again. All their 5-start reviews and based on customer that have been asked to leave it, even before they use the product.
Please stay away and find somewhere else where they stand behind their products.
Hi there,
We’re so sorry to hear about your negative experience and apologize for the time that has passed since you initially reached out. If there is anything I can help you with now, I’d love to assist you in any way that I can. Please feel free to email customerservice@freeshipping.com at any time. Thanks so much.
Sincerely,
The FreeShipping.com Team