Margaret E.’s Reviews of FreeShipping & more

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5/8/17

They sent me an email to make me believe that I was getting a shipping rebate, and I ended up getting charged $12.97. Stay away from this site! I am extremely unhappy with this.

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FreeShipping C. – FreeShipping Rep Over a year old

Hi Margaret,

We're so sorry to hear you feel this way. When a user receives a free shipping offer on their purchase, they can then sign up with us and submit a claim for a shipping rebate. Members are welcome to cancel their account at any time during their free trial, and they will still receive a check for the rebate within 3-6 weeks. If a trial member chooses to stay on board with us and continue using our savings benefits past the trial period, he or she is subject to the $12.97 monthly membership fee. These details are stated on the sign up page, in our terms of use and in the welcome email each new member receives upon signing up with us.

If you have any other questions or concerns, please feel free to contact help@freeshipping.com or call our customer service line. Thank you!

Sincerely,

The FreeShipping.com Team