Jennifer G.

I was checking my checking account, which I don't keep seriously close tabs on (yeah, I know). I skim through casually occasionally and haven't noticed anything dubious in the past. Today, I was checking and noticed a $12.97 fee from FreeChecking.com went through on the first, which only caught my eye because I had made an iTunes membership purchase and was looking for that to know specifically what day it would be debited each month. I have never even heard of freeshipping.com, but they have been charging my account every month for a while upon further research. I called the phone number associated with the transaction on my account and told them the situation - I have never heard of them, have no idea why they are charging me money monthly, and would like to end whatever membership they have associated with my debit card. They didn't even acknowledge the part where I said I NEVER signed up with them. They had my e-mail and said they'd send me a cancellation notice. I checked my e-mail and searched for anything from them in the past and there is NOTHING. There is no e-mail confirming a membership to begin with, no receipts, nothing, just my first ever e-mail from them telling me they are cancelling my account. I called my bank and will have to go in to get a new debit card, as they recommended, and file a dispute in hopes of getting the funds back. What a mess. I am at least thankful that because of them, I will now be checking my account transactions more diligently.