Do not book your flights with them. Promised me one price, then the guy comes back and says now it's 800. Unbelievable. Now I have to wait 2 weeks to get my refund, and based on these reviews, it will more than likely take 6 weeks.
I bought two tickets, for my daughter and one for myself amazingly at a very reasonable price. Happy to get convenient and desired flight time. Booking agent of Flighthub on phone, when I needed help, was great. Thanks
Both my son and I cancelled our flight to Sweden at the end of November, 2016. Penalty charge debited on December 03,2016 but refund has not been made after 3 months! My son called Flighthub over the last few weeks and the reply is always the same "being processed and you will have the money back in a couple days".
Thomas Foo
Good experience. I usually book all my flights from your website. Overall good experience. I did not rate it excellent because everytime you go to check out there is change in price every single time and that's annoying
When booking a flight on Flighthub's website, I was initially greeted with a "timed out" error. So I tried again - success. Except that the first one actually did go through. Two tickets for the same flight! The airline noticed it within 24 hours and cancelled one of the tickets. They assured me the money was refunded to the booking agent: Flighthub. Similar to the previous cases here, I have spoken to numerous people, even some twice on different days, and after more than 1 month they tell me "call back in 24 hours" or "wait another week". The script never changes. Even the manager I spoke to follows it. Stay away - probably best to book with the airline.
Pretty sad when an airline demonstrates better ethical behavior.
Hi Martin,
Thank you for taking the time to review our services. We have successfully located your booking and a member of our Escalations Team will be contacting you regarding this issue.
Kind wishes,
FlightHub Team
False advertisers, more expensive then direct airline prices and no customer service. I booked a ticket from Toronto to Las Vegas today based on their web site promotion of $20.00 off but once I put the credit card info in, it charged me full payment and no discount. Calling and waiting for half an hour to get the supervisor did not help. They simply don't listen.
Simultaneously I had checked the airline directly and their price was 10% lower then Flight Hub but Flight Hub does not care.
As a military man I'm constantly flying to my next duty station or taking vacation see my family flight hub makes it so easy and cheap to do those things and for that I can't thank them enough they really are for the people!
Prices are too high on this site and functionality is starting to decrease. They also send a ton of emails to you everyday which gets really annoying. You can get cheaper prices directly from the airline. Stay away..
Unlike some online travel agencies that charge customers for alterations 100% of the time, Flighthub will actually allow you to change your flight details (departure date, return date, etc) without having to pay for extra fees. I remember changing my flight departure date from February 27 to March 5 due to health reasons and it was all done in a timely manner.
After receiving a message from flighthub that our credit card has not worked, we booked another plane ticket with another company. But these f... processed the booking and collected the money later in the night! When asked to refund, they charged 225$ of "handing fees". Don't touch this company even with a hockey stick.
I strongly recommend people to stay away from this company. First, their call centre in a non-north America country which means that they have individual working for them that cannot communicate in English. Second, to get to talk to someone that cannot communicate well, you have to wait an hour to two hours. Third, you can never get a hold of a manager because they are always to busy. My experience was so bad, I just cancelled my flight without caring about getting any refund or change. On the contrary, they even charged me 75 dollars more to cancel my ticket. But guess what! I'm happy with the lost of my flight ticket and cancellation fee because I never have to deal with such a sh*t of a company. Beware people!
Paid over $2200. 00 and because of COVID had to cancel last year and with travel credit. I am playing hell with these crooks trying to get me and my wife's seats and luggage costs included from our original payment to our new flights. They keep hanging up and when asked to return our call after a long wait of hours as soon as I pick up the phone for customer service they hang up. This site should be fined and shut down. Crooked $#*!ing Canadians... The worst I've ever dealt with and thanks for screwing another retired military veteran!
Searching for flights was beginning to become cumbersome, I then discovered flight hub set an alert and within 3 days they found an amazing deal! I booked within minutes. Entire process took less than 5 min, super efficient.
Please guys for your advice if trying to book at this website don't please they will scam mall hand working money. They can't change the day of your flight if your miss it please guys don't book from this airline I had an agent his name was Bryan I need help and all he did was laugh at me no help at all. I tried to book for family to come I don't any money with no help at all lose all my money. No one is giving me clearly information at all i wanted was to change the date of flight but no they cancelled my flight without my permission so I'm sue the company for this I didn't even receive a call or anything about the cancellation who ever own this company need to work with the team and help people not make fun of them. They people will scam you please don't book from here.
So a quick background: my daughter had to undergo a knee surgery while trekking somewhere in Colorado. She called me after her accident and asked if I could go see her.
Unfortunately, my husband was away and I had no idea how to use most of these sites. Fortunately my friend suggested that I use FlightHub and everything went surprisingly smooth, no problems experienced during and after booking.
Prices were competitive and I was able to fly from Ontario to Colorado without any sort of hiccups.
Overall this website is highly recommended for those last-minute emergency flights. I would be using this again in the future!
If you're in need of a flight, avoid booking directly from an airline because most of the tickets are too inflated. Instead, go to a third party website such as FlightHub. It helped me compare ticket prices easily.
Booking is very easy and I didn't even have to contact their customer service hotlines. Payment process and confirmation are systematic and very efficient.
Flighthub has been a very useful tool for me to find cheep flights.
Things to improve:
-more details on luggage capacity of the different company
-Also had some problems while booking with this website because it doesn't let me use symbols in my name and that I has been a big pain when they transfer my info the flight companies (if you have a composed name. Don't do it)
This was a simple search and click to book our trip. I'm so happy with the ease of navigation I experienced. I can't wait to experience the places I'll go on my upcoming adventure and won't forget how simply FlightHub made it happen!
If there was a zero I would have reviewed Flighthub with that. I have spent hours on hold with these people at Flighthub. They're very polite but do nothing. They 'accidentally' cancelled my flight and did not inform me and as of yet I don't have a valid ticket with my leaving two weeks away and I made the reservation three months ago. This kind of hassle takes the fun out of traveling. I've been promised on 3 occasions to get a call back about my tickets. Hasn't happened. Spare yourselves. Don't go for the cheap flights... won't happen... not worth the hassle.
Hi Devra,
We're so sorry to hear this! Could you please send us your 9-digit booking reference number by private message? We would like to review your case and help sort this out.
Kind wishes,
FlightHub Team
Do not book through this company! This is the worst organization I have ever interacted with. Miserable customer service, near impossible to get a hold of and they change your flight dates all the time. Save your money, go somewhere else, they suck.
Answer: Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
Answer: Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
Answer: No comparison to this disaster. Very bad site. Will avoid.
Flighthub has a rating of 2.2 stars from 5,062 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 228th among Plane Tickets sites.
Hi Thomas,
We're so sorry to hear that you're having issues with your booking. We'd like to look into this for you. Please send us your 9-digit booking reference number by private message at your earliest convenience.
Kind wishes,
FlightHub Team