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Flighthub
Questions & Answers

5,062 reviews

Here’s what buyers have asked with answers from Flighthub staff and previous consumers.

56
questions answered
0%
answered within 1 day
Question:

I am having and issue with a flight hub customer service. I only want to correct the name on the ticket I purchased. And customer service wants to charge me $300.00! What can I do about this?

Answer:
Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
By Sarah C., over a year old
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Question:

Hi Flighthub, Even though I chose to pay in CAD dollars and on my checkout page it said the amount was in CAD dollars the email confirmation I received stated it was actually in USD. The amount credited on my card were in USD as well. Even though this seemed misleading to me it's not a HUGE deal since the price is still ok.. what I am worried about is why I have 2 additional amounts pending on my credit card of $33.13 and $64.27 IN ADDITION TO the flight amounts. What are these fees for?

Answer:
Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
By Paul G., over a year old
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Question:

I bought my ticket at $1025 each and now the price is $725, how can I get back the difference?

Question:

I have a flight on the 30 March out of Merida booking no. 217168 031 cannot seem to access it on line

Question:

Hello I paid for my tickets almost a week ago and it still says processing, how long do I have to wait? What's going on?

Question:

675-703-82751 flighthub booking no. Is this correct booking no

Question:

Response to over stay in country and require visa. We pay in real time yet you take ages to pay back.

Question:

Do Korean and/or Qatar offer disability discounts?

Question:

I need to speak to a live agent as none of the messages help me and I am desperate. Must I go to Social Media! All I want is a phone #.

Question:

Yes the most horrible and unfortunate site to buy ticket

Answer:
No comparison to this disaster. Very bad site. Will avoid.
By S R., over a year old
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