Flighthub

They are scam! Airline gives refund but flighthub with holds your money & claims airline gave no refund so they can keep your money. They are deceivers & fraud! When you ask them for evidence of the airlines statement or conversations with them, they do not disclose. That is because they are scamming people. No transparency & they are total business malpractice!

As soon as an issue comes up you notice that FlightHub is a weak travel company same as others that can't stand against flight company for your rights. These issues could be flight cancelation or etc by flight company. So, what they do? They just blame flight company and say contact them. So what is your role as a travel agent or travel company. I will never use these online travel companies for my booking again

Went to check in for my morning flight in London and realized I had transposed two letters in my name. Airline would not let me board my international flight. Tried calling customer service and they are closed from Midnight to 8 am. Online chat said someone would help me and left me hanging for hours. Meanwhile I missed my international flight because FlightHub had to be the one to correct the typo. I had to repurchase another one way ticket with one days notice to get back to the united states. I am out several thousand dollars. Haven't heard a word from FlightHub. Will be filing a complaint.

Terrible company. Always after their money and commissions and not ready to help in case of trouble. Flight hub deducted $106.26 x 2!from my credit card without my consent. I could not even get them on phone to ask questions. They only talk to you when you want to buy tickets, when they want to get your money. You will be on your own if any issue arises. Be careful with Flighthub, their customer service is zero.

I thought I was calling the correct phone number to update name change (marriage) on an upcoming United Flight. I had just quickly googled number and it wasn't actually United Airlines. It was FlightHub. And when I asked him several times, he acted like he was part of United. FlightHub tried to charge me over $232 for what should have been free. Luckily my credit card company caught it. Cancelled card and getting a new one.
Made sure to be calling United directly and was able to change name for no charge.

They were recently required to pay millions in restitution for their cancellation policy plans. Even after the fines, their cancellation policy is sold to customers such as me for their own financial gain and not to protect us if we cancel a flight. I had to cancel a flight and to date, my refund request has been rejected. Also, the customer service reps hang up on you, they lie, and you can not get through to management EVER.
I would highly recommend you use another travel service.

Stay away. They took $1300 from me. When Turkish Airlines cancelled the return flight, Flighthub did not refund me a penny. They gave me one excuse after the other. Its been 2 months. They are scam artists. Buy directly from the airline.

Don't waste your valuable time with their customer service, you won't get help, they are there to help themselves and do the thinking on there own convenience not the customer
They are very nice when they sell but after that good luck

I had a flight from India to Calgary via Newyork where I had 3 hours of layover. And this was the first time traveling and no where on the ticket it was mentioned that I will have to do a self-transfer of the luggage in new york. It took a lot more mental peace and caused discomfort as the layover time was less. There is also a huge security check-in line and if you can find your luggage before doing that then it's your lucky day! It was not helpful at all for me and I will rethink before choosing a flight hub in future.

I have been trying all day to change the date of my flight, I finally got it sent through but they cancelled it. Continued to try to change the date but then finally got hit with penalty fees due to timing. Tried calling them for some help but they wouldn't waive any of the fees even though we had been trying all day on their buggy website. Will definitely never be using Flighthub again and advise anyone looking to travel to refrain from using their services.

Never book with this website! They will make you call them for atleast 10 times make you wait on the line for 2 hours and end up not changing your flight date and in case you want to cancel your flight to book with another company they dont cancel it. So you end up losing your money and paying a penalty fee for not showing up to your flight. There are way better websites out there, never book it with flighthub!

I just booked a ticket on this website and initially they charged me the amount of the ticket, but then in the evening I received another unknown charge for $84 which is a fraud. I tried calling their number to get this investigated but no one is picking up the phone. These guys are absolute fraudsters, Do not use their services. I request the Flight team to immediately contact me and remove the extra $84 fraudulent charge right now. I used their service in the past where they tried to scam me as well.

I had the worst experience of my life dealing with those scammers. Couldn't get My credit back. They lied to me about re-using it. Worst customer service too.

That company just interested in your money. No help, no service, nothing humane, just business. I wish all their employees and owners get same attitude through all their life for everyone else.

I booked with Flighthub. Then they completely changed the booking months later so I had a 28 day layover in LA, before proceeding onto Fiji, which then had another 5 day layover before finally getting into Christchurch New Zealand. I cancelled the flight not only because they had completely rescheduled the flight, but the flight actually never existed as Fiji Airways were not allowed to fly into NZ because of Covid. I have a visa for new Zealand and was ready to go no matter what. They said the refund would take 12 to 16 weeks to process. Currently sitting at 21 weeks with no refund, and you can't talk to anyone at Flighthub because their call centre has now been updated to only take new reservations when talking to customer service. If I try to inquired about the cancellation, the call is just ended.
Please
Please
Please stay away from booking with this company as they offer no support and it's a complete scam when they provide refunds.
I'm now out $1585. 00 for the flight.
And I AM PISSED.
Don't book with these clowns.

I don't know why the government or banks allows them to scam people on broad day. Don't give them credit card information. They are cons.

I bought tickets on Friday but on Monday they said that these ticket is not confirmed, because airlines change prices from $1096 to $1700.They canceled my reservation, but then I checked their website it was showing same cheap tickets. Costumer service representative is horrible liar and I would call him a deceiver. Do not be tempted with low prices!

If you like to be left unhelped in case of an emergency, use this online agency. My husband had a multi-airline flight and at the last minute we accidentally noticed that the last flight schedule was changed ( and no one had informed us!) and therefore, he couldn't catch it. I spent about 9 hours calling the agency and all airlines but no use because it was only the Flighthub that could fix the problem and there was no one to answer. Just a machine voice with some unhelpful guidance about how to use the website, or asking you to wait for a call back, which never happened.
Don't trust this website.

Please be aware when booking a flight with flight hub they will charge you in us $ and you don't realize it until it's too late tried to get the charges refunded but they refused. Not happy with them won't book a flight with them ever again

1. I booked an international flight through Flightub on June 4,2002. I paid $75 for seats and never got them. I got an email that said "maybe" and "pending." Until I got my seats direct from the airline I had none. Can I get a seat refund?
2. My itinerary came via email with no contact info. There was a link to a self-help kiosk. I tried the 800s numbers found online and no one answered the phone.
3. I still don't know what became of the mileage for the trip.

If you want to book a flight then it is cheap for sure, but it is a different story if you want to change a flight. I called them to cancel my flight and the representative didn't give me full information and cancelled my flight before asking for confirmation. When I asked him not to cancel the flight, he told me he already did and now I don't have any option other than paying more for a cancelled ticket! Worst scam ever!

Very angry With all the problem that is going on and the airline agree to give a full refund and you guys gave a credit so disappointed and angry the way you guys could improve Service is by giving back people their money that would be better and not only that who to say that this coronavirus gonna blow off before May 31 by May 31 we lose our money on fear $839 go down the drain no thank you

"Thank you for you patience I apologize for the inconvenience" is their patent line. Had booked a refundable ticket which means in any case if i cancelation should receive my money back. Flighthub and Air canada had a 3 way conversation where the airline clearly mentioned that flight hub should process the refund for a refundable ticket. Almost 3 months and till today no refund received for $1416 in-fact charged another extra $35 for handlinging fees. Recently on calling the service they said the flight status shows as flown so no refund with be given.