Developed in part with a grant from
the National Science Foundation
I was going to book some flights with FlightHub, but the very negative reviews on sitejabber and tripadvisor really put me off.
Are these reviews being fair to FlightHub?
Awaiting your answer.
asked by Che T. on 12/13/16
7 Answers
Hi Che,

Thanks for taking the time to write to us. FlightHub is an online travel agency and we partner with hundreds of airlines to try to offer the best fares to our travellers. However, because we are a third party agency, we do not always have the same flexibility as airlines to resolve certain types of issues. Despite this, we work very hard to help our travelers and, although there might be longer delays, we try our best to resolve all situations efficiently.

If you have any questions or concerns, we invite you to contact us directly at social@flighthub.com and we will be happy to help you.

Kind wishes,
FlightHub Team
Helpful answer -1
Votes
Thanks for voting!
Not as helpful
don't book with them, you'll spend hours on the phone speaking to someone who does not speak English, their deals are always gone by the time you go online to book them and if they change a date on you - oh well. You have to pay a penalty for their mistake.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Flighhub and it's employees have no qualms about lying through their teeth. They swindle whoever they can. Only reason I booked through them was I had to rush to India by purchasing a last minute ticket to attend my mother's funeral. And it's been more than 3 weeks now that I'm being given the run around for my refund.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Dont book with Flighthub. They are giving my daughter the Royal run around to cancel or change her ticket even with the flight insurance she purchased for $80 extra. The trip was to Bali and obviously, with the volcano and the airport being closed, she can no longer go. She has spoken with three difference agents, none of which can speak English properly. They refuse to refund her ticket.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Don't book with Flighthub. If you want to be assured of your flight not being messed up, book directly with airlines. Flight hub is a joke!!! Horrible service
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Totally agree...stay away from FlightHub unless you have an endless supply of Xanax.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Do not book them at all especially if there is the slightest chance you may need to change your ticket! I am out 4000 and had to spend another 4000 on tickets with an actual airline because they "don't have tickets for us" and refuse to refund. If and when we decide to use the "credit" in the next year I will update on how that goes. Otherwise go directly to an airline. No hidden fees. We had to spend 300 to cancel tickets and will have to pay 400 when we choose to rebook. Scam scam scam
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Add your answer
Posting guidelines

Ask a question

Get answers from the Flighthub staff and other customers.
Posting guidelines
×
Have a question about
Flighthub?
Post Review