Nous avons bien apprécié notre voyage, tout étais parfait. Merci FlightHub
Me gusta estoy muy agradecido con la experiencia y sus atención gracias
I had a very frustrating experience with FlightHub. This was my first time using their service, and it was disappointing. Due to an unforeseen visa issue with my mother, I had to make last-minute changes to my travel plans. When I reached out to FlightHub for assistance, the support I received was unhelpful. There's no clear customer service email address, and it was very difficult to get in touch with a human being to resolve my issue.
I was left stranded without any meaningful assistance, and my situation was not handled in a timely or satisfactory manner. Compared to other agencies like Expedia and Booking.com, whose customer service I've had positive experiences with, FlightHub's customer service did not meet expectations. I was only connected to a chat service, which offered no support during a stressful situation.
This experience has made me hesitant to use FlightHub again, and I would recommend looking for more reliable options for your travel needs.
Had tickets booked through flighthub for last june (over $4000). Westjet went on strike the day of flight. Had to rebook hotels with penalties from same day cancelation. And earliest flight 1 week late. Edmonton-St. John's. It's now February.
Will never use flighthub or westjet again
Horrible customer service,!
Horrible customer service,!
Horrible customer service,!
Horrible customer service,!
Horrible customer service,!
Horrible customer service,!
Horrible customer service,!
Horrible customer service,!
Horrible customer service,!
Horrible customer service,!
Horrible customer service,!
Answer: Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
Answer: Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
Answer: No comparison to this disaster. Very bad site. Will avoid.
Flighthub has a rating of 2.2 stars from 5,062 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 228th among Plane Tickets sites.
Hello,
We’re so sorry to hear that you’ve had a negative experience with our customer care team.
We will be carefully reviewing the issues that occurred with your booking and provide the required training to ensure that our team is equipped to handle any situation.
We always rely on customer feedback to help improve our services.
Kind wishes,
FlightHub Team