This is my 4th time booking here and it all went good, Im so happy that there is a site like this. The price are the most affordable compare to other sites. Very recommended. Thank you again flight hub more flights to come.
After charging me twice for flights by agency mistake, the flighthub refuse to address it. It has been nearly 5 months no answers(booked in Aug 18). I'm out about $6000 and no one was able to travel with the tickets. It's a terrible agency to use at this time specially considering the situations with covid 19.
One of the ticket booked was requested to be cancelled because of Covid 19 positive result, still waiting to hear from them. When you call, u wait for hrs till you give up. If you don't want to be out so much for supposedly cheap tickets, avoid flighthub. Dont throw away thousands of dollars to save couple of hundreds
My partner and I spent Valentines in Paris. Prior to checking out FlightHub reviews, we were nearly hopeless because most flight tickets costs thousands of dollars. Then after hearing about flighthub (and checking out some online reviews) we decided to try it out.
Everything worked fine, a few site glitches (could have been due to our poor connection, though) but overall, the booking was easy and cheap.
After watching the prices of my trip for a couple of weeks, I felt pressured to make a decision before prices rose or seats were taken. The price was no better or worse than other places we could have gone, but this site takes out some of the research steps and makes booking convenient. Still, you are hooped if you need to make changes or adjustments since the cheapest seats usually do not include those privileges.
It's my worst experience to deal with this company their customer service only picks up the call when you want to purchase something there is no answering at all after the sale. I was trying almost 2 days on hold more than 4 hr on hold each call but... I don't know really and ended up calling the Air line they said that this company blocks them to make any changes in tickets because they want to make money out of it as well. But really men if you need the extra money that's fine at least pick up the call.
I do not recommend anyone to buy from them its better to contact directly to the Air lines.
Easy to navigate. Are usually dislike these sites because it's hard to change your dates and move back-and-forth without starting all over again from different cities. This one was very easy. And I double check the price is against other sites and it was as cheap or cheaper than any of them.
The website is easy to use and very competitive price with other online booking websites. I don't really know how they make money but their price is always $20-100 cheaper than other websites on the same flight. Hope you guys will keep it that way. Good service.
Unfortunately we received the news that my sister had to undergo a gastric bypass. She had been reporting on the phone about how it would help her if some of her family was there during the operation. Overall it was a rather stressful week, and we needed a simple but effective booking for the last minute. We don't normally travel but had heard about FlightHub, and they were able to give us the rates you'd get at any given time, not just for special occasion. Overall, they made our lives much easier throughout.
I booked a flight through FlightHub because they had some great prices, however if you need any extra assistance don't expect anything. I was trying to change my flight date through their toll free number, I could hardly hear what the person was saying to me he was talking way to fast and quiet, I did not get my flight changed he told me to call back another time and that their were no flights available for me to pick from, he said nothing regarding my flight change after that and said "we are done here, have a good day, bye", and hung up. I am not very happy about this and am still in need of changing my flight. I will not be booking through FlightHub ever again.
Navigating through your website is so easy and friendly. I really liked the variety of flights which fit my schedule. I'm a first time user of your site and you have just gained another satisfied customer!
Coming from the Hospitality industry I can easily recognize that the company has very sophisticated system. The bookkeeping process was very fast and it took less than 60 seconds. This is our family GO TO company when we need any travel services.
Amazing price! Found the same flights same itinerary etc with high price on other websites. This one is the best, very easy to use, ill be using flighthub for my flights since now. Gotta travel between central Asia and USA a lot.
1. I could not choose seats United would help me and you guys were great at making a request but cannot guarantee. All I wanted was three seats together with my 9 and 6 year as there traveling adult. No where did you state this seat selection issue until after I had processed my order. Besides the first guy at United was rude and I believe that is what made the situation worse.
2. I also can not have a carry on which is not specific flagged, I don't want to drag one on the plane but I have had my luggage lost so wanted a back up plan with all my meds.
I have been using flighthub for all of my trips this year. I like the size thanks to how quick and efficient it is in finding the best deal. The only thing I wish could be done more is that before booking, the site can provide more details about luggage/airlines conditions. It was my first time travelling and I of course making a mistake in booking cause I didn't know much about budget airlines to Europe (I've only been flying from Asia to Canada before with parents help as I was underage at the time). It worked out in the end but since then I'm always super cautious about this department and gotta look into the airline website itself before booking anything and that can take some time especially if I'm going with a group. So I would say little more details during checking out would be super helpful.
It was a pleasant experience. 1000% better than Southwest. Prices are manageable and I did not experience any scams with seating. Overall I would purchase a ticket from Flighthub again in the future. Especially if I win this $400 monthly drawing.
Booked flight with flighthub.com, after entering all the details it states the price changed and charged me $250 more. The vague options made me think I was doing the search again. Went through customer service immediately, spent 1 hour waiting for the guy to tell me they cant and wont do anything even though the exact same flight was still advertised for 250 dollars less. It still is right now. Never again, be very cautious of this website. I have no doubt this is price gouge tactic.
As long as nothing goes wrong... you're OK. I needed to talk to a real person. 2 hrs on hold each time. When they do answer... they are robots. No concern for the customer what so ever. Really, really bad! BEWARE
I noticed in the final payment step of booking the price seemed a bit higher but site didn't let me go back to review. Now I notice a 29.90 charge on my credit card plus the individual charges for 2 tickets.?
This company doesn't even deserve one star for how horrible i was treated. I've called them for a week straight stressing about my NON existing flight back home. They messed up on the booking causing us to have NO return flight home. They told us " its best you buy a new flight ". Hung up on our faces i cant even count how many times. Whoever runs or owns this company you need to shut this company down. How you treat your customers is disgusting. Screw having a cheap flight I rather pay double then ever deal with this again in my life.
I booked flights with Flighthub and when my charges showed up on my credit card today, there was an additional charge of $44 per person each way. I have no idea what the charges are for. I plan to call them to find out... but based on the long string of complaints... I'm not holding out hope. Stay away. Use Kayak.com.
Hi Bruce,
Thank you for taking the time in reviewing our services. As per checking, we are able to see that each of your bookings have CSA Insurance for $20.00 and seat assignment for $23.90. Seat selection is an optional service and travelers are free to skip this step if desired. When selecting your seats, the price is indicated right below the interactive seat map.
Seat assignment fee is non-refundable however if you wish to have the CSA insurance cancelled and refunded, please feel free to send us an email at social@flighthub.com confirming the cancellation.
Kind wishes,
FlightHub Team
Answer: Hi Kristina, We're sorry to hear that you are having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into your case and contact you to help resolve the matter. Kind wishes
Answer: Terrible experience. I bought "extended cancellation insurance" which apparently expires the same day you buy it. I learned this when I tried to cancel my flight the next day. Why would anyone buy cancellation insurance that only lasts a few hours? They did refund my cancellation insurance but I was stuck with the flight. I would not have booked when I did if I understood the cancellation policy.
Answer: No comparison to this disaster. Very bad site. Will avoid.
Flighthub has a rating of 2.2 stars from 5,062 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flighthub most frequently mention customer service, credit card and cancellation fee. Flighthub ranks 228th among Plane Tickets sites.
Hi Gaye,
Thank you for taking the time to review our services. We see that you have pre-selected your seats for a fee of 29.90. Seat selection is an optional service and travelers are free to skip this step if desired. When selecting your seats, the price is indicated right below the interactive seat map.
We apologize for any inconvenience this may have caused.
Kind wishes,
FlightHub team