Both my son and I cancelled our flight to Sweden at the end of November, 2016. Penalty charge debited on December 03,2016 but refund has not been made after 3 months! My son called Flighthub over the last few weeks and the reply is always the same "being processed and you will have the money back in a couple days".
Thomas Foo
Hi Thomas,
We're so sorry to hear that you're having issues with your booking. We'd like to look into this for you. Please send us your 9-digit booking reference number by private message at your earliest convenience.
Kind wishes,
FlightHub Team