Maycon G.

I bought the Dyson Ph4 humidifier/purifier online. Dyson's delivery company is Purolator - anyone familiar with this company would understand how bad they are. Purolator failed to deliver my package three times because of "weather conditions." Even though I have two legs and can walk outside and see with my two eyes that it was nice and sunny out. I called Dyson to request my package to be delivered by Canada Post because I would not waste my time waiting for Purolator to deliver my package - my request was declined. I just requested a refund. If Dyson labels itself a top-end product company, it should provide its customers with good delivery services. I would never repurchase a Dyson product.

I strongly recommend people to stay away from this company. First, their call centre in a non-north America country which means that they have individual working for them that cannot communicate in English. Second, to get to talk to someone that cannot communicate well, you have to wait an hour to two hours. Third, you can never get a hold of a manager because they are always to busy. My experience was so bad, I just cancelled my flight without caring about getting any refund or change. On the contrary, they even charged me 75 dollars more to cancel my ticket. But guess what! I'm happy with the lost of my flight ticket and cancellation fee because I never have to deal with such a sh*t of a company. Beware people!