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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashion Nova has the comfiest jeans I've ever bought and worn. The fit is perfec and it stretches enough to allow movement. The delivery is superfast with Fashion Nova, too.
You can't go wrong with fashionnova. This shop is my first choice when it comes to clothing and fashion needs. Their sizing is accurate as well.
I never questioned Fashion Nova's pricing again after I bought a pair of fur boots that I thought was a bit too expensive for its worth. It's still with me after 5 months and as sturdy as ever.
I am still so in love with FN even after 7 months of purchasing from this shop. I had my recent orders delivered last Friday. Everything is just as lovely as expected.
I was so anxious trying to look for a dress last weekend with only $35 on hand. Good thing fashionnova provides me with lovely dresses that fit my budget. Shoutout to Marianelle for recommending this brand.
FN dresses has been always an everyday favorite to me. This shop has been my go to shop among all the online shopping brands. Their pieces fit me perfectly, and the bangles are sophisticated.
Fashionnova allows easy transactions with the stuff I''m so eager to buy. I'm currently so fond with their boot collection. Their pairs are of high quality and the delivery is on time every time.
This shop is different any other online shop. I get compliments on the clothes that I wear from the collection every time I wear them. Fashion nova amazes and inspires me everyday.
This shop is pretty great. They even have fashionable clothes for the curvy ladies and at a reasonable price. I already put an order in. I'll be waiting for my package this weekend. Couldn't wait!
I have been a loyal customer for years and spend so much money on this company. The moment I encounter a problem with an order, they lead me to a dead end. To sum it all up, I placed a huge order worth $800+ and am missing $301 worth in merchandise that I have yet to be credited for. Their responses are repetitive and one agent is not assigned to a complaint which leads to a lot of. Confusion. I have sent emails, phone calls and reached out to their social media handles to no avail. I've sent them everything they asked for: packing slips, photos of the items, etc and they want me to make a fraudulous claim with USPS! The insurance is only $100 and my missing items are worth $301! FYI, it's a felony to make a fake claim when I know FN's warehouse team didn't send out all my items. The box my order came in was in good condition. I'm still waiting for my credit/refund after 2 months!
They rob your money, and not everyone. Just some people, they robbed me 84 dollars and I keep emailing them and they just send the same reply over and over again. I tried cancelling it but they won't let me. Basically they screwed me over
You'll be on trend with this off shoulder mini dress that I got from fashionnova. It's available in oatmeal, black, yellow, light pink and light blue. I got two variants already. You guys should check it out.
I am loving every piece at the Curve collection of Fashion Nova. I admire that this shop doesn't discriminate women of bigger sizes and shape. They always have something for everyone.
My skin has improved a lot since I started using fashion nova face masks. It's not wrinkled and dull anymore, plus applying makeup is way easier with my newfound complexion.
When you're searching for the perfect lipstick, look no further than FN's liquid lipsticks. The saturated matte color has staying power to keep your lips lovely for hours.
The pink sweater dress that I ordered from FN keep me super chic and warm at the same time. I don't have to wear leggings or whatever bottoms to compliment it.
Fashion Nova follows the latest fashion trends always. It's always in the now and they always evolve for the better. Their items never get old and they're very sturdy as well.
I was really curious about the quality of FN's clothes. FN has solid materials. I never feel like they're being cheap like trying to cut costs by using weaker materials. My heels can really hold out.
New shades for me! Fashion nova's royalty lurella liquid lipstick provides me with a brand new shade for my lips. They're not that expensive either.
I just had the best night out ever and its all thanks to this high waisted leather shorts I purchased on Fashion Nova. Everybody was crazy about it. I can't get enough of it.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day