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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Everything is worth the extra dollars I pay. I had to pay a bit of extra money for delivery fees so I can get my orders the next day. Everything was so smooth from transactions to actual delivery. Will definitely avail this service again.
I am absolutely in love with the design and the color of fashion nova's deep touch teddy. I like wearing them in the bedroom. It makes me feel a hundred times prettier and my husband enjoys it as well.
Fashionnova's glow primer oil is really smooth and it blends easily. It also feels nice on the skin. It sticks well and won't need a lot of retouching throughout a night of partying.
The higher ups at work encourage me to dress better after they recently promoted me. I needed to look more like a boss. I immediately went online and shopped here at FashionNova. Where else would I get such Boss appeal?
I like to run every morning wearing fahsionnova's sneakers. They feel light on my feet yet they feel sturdy and reliable I don't fear rocky or muddy terrain. I really thought they were just for display at first.
FN's customer service is one of the best I've seen among the online shops I've tried. They're pleasant, and I can tell that they're intelligent because they understand me the first time and I never have any follow up questions because they're good at giving full, detailed explanations.
I feel no loss at all whenever I buy from FashionNova. I pay with money I earn and what I get in return are high quality outfits and excellent services. Really, it all feels underpriced.
I love fashion nova's liquid lipsticks. My current favorite is a magenta one I bought a few days ago. It really makes my lips pop and it really transforms my whole look. I just apply this and I'm suddenly sultry and sexy.
Fashionnova's delivery services were always said to be fast and hassle free. I got to experience it myself last week when I ordered this dress I just couldn't wait to wear. Fast, indeed.
I've been wanting to try something new and crazy with myself. There was just this woman of desire inside me just trying to find a way out. She finally got the chance through FN's lingerie These lingeries don't make me self conscious at all. In fact, I feel super confident with my body.
I haven't had the time to color my nails the way I used to back in high school and college. Fashion Nova's Nail addict sets were great alternatives. I really love looking at my nails. In fact, it cheers me up whenever I see them.
FN has some really fun styles for work. I've been wearing bland outfits to work and I was starting to get irritated by all the snide comments. This magenta blazer set I ordered really shut them up. Thanks to FN, I know fashion, too.
This multicolored sneaker I ordered is rightfully named Take it and Run. It was out of stock some time ago and I really regretted not buying it sooner. I got my second chance and boy am I happy with my shoes. FashionNova is the best.
My new jazmyn sweater short set is just my type of sexy. It's perfect for a morning jogs, too. It's available in light rust and combo.
Fashionnova's multi color mesh biker shorts has perfect color combinations that suit my style. They're stretchy and super comfy as well.
Profusion cosmetics royal palette features a variety of shades that are ideal for all skin tones. Its versatile powder blends seamlessly onto the skin. It's a great thing FN has got cool stuff like this.
I always choose to shop from Fashion Nova especially when I'm in a shopping rush. I never worry about delays, I always get my items on time. I can always rely on their delivery service to save me every time.
It's possible to sport a natural look with Fashion Nova make up. I love how there's soft and nude colors available. Not everything has to be daring and bold to be beautiful, after all.
I guess the only way to jog with style is to wear fashion nova's joggers when you do. The design and material used are great and fit's perfect, not so distracting when I jog.
Everything in fashion nova is worth every penny invested in them. The smooth transactions, quality clothes and the speedy delivery are what makes this shop great. It's not even that pricey, which is great.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day