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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I believe every girl should own at least a pair of fur boots in their lives. FN boots are so sturdy, they can last for years without much damage despite daily use.
I love pink so much that I had my entire room painted in hues of it. Well, of course my clothes are predominated by pink too, and by far, items from Fashion Nova were the best ones in my closet.
I ordered eight pieces of FN clothes today and it's never too much when you invest in quality items and services. Keep it up guys.
Have you ever seen leather bags as sheek as Fashion Nova's? They're pretty much affordable as well. Check them out today and you might just find the perfect piece for you.
Fashionnova's magical belts were so unique and well though of. They're chic and stylish as well. They match well with old classic pair of jeans, too. Plus the delivery services are so fast and convenient.
All the pieces I got from Fashion Nova ever since my first purchase a year ago, were worth every penny invested in them.
I just bought a scarf from this shop a week ago and I love how good it is. I'm giving my mom and sister the same kind so I'm adding two more to bag tonight.
I like the fact that whenever I get to wear fashionnova's apparels, it shows the right kind of personality I want to convey. Their office suits would be my favorite among all. They have it in different colors and the sizing chart is right on fair.
I so love, love FN's display of accesories and skin care products. They give out charitable deals as well. Quality pieces and lovely delivery system. Their clothes are trendy and very edgy.
I just can't find the right words to say. For starters, the delivery was very prompt and my items were well packed. I love how amazing their dresses are in person. Nothing could have prepared me for such beauties.
I have to say most of the exquisite finds I have in my closet were from Fashion Nova. I have accumulate countless of items and apparels and theirs still stand out. Thanks for such memorable pieces, you guys.
It's easy to mix and match items here at fashionnova. I got a whole wardrobe dedicated just for their products. They're that good.
Even though fashion nova's got their return policy at hand, I can find no reason as to why I should return any item I purchased. They were all fantastic on their own. Not a dull piece in my closet coming from fashion nova.
Fashionnova's collection of thick jackets is perfect for the cold season. They're super chic and trendy as well, plus they're comfortable when worn. They've got matching pairs for lovers, too.
If you're looking for reliable services and quality apparels, Fn is the right shop for you. The convenience they bring is unparalleled online, plus everything is within your budget range. How cool!
I was so happy to open my Fashion Nova packages last night. The blue silk night gown that I ordered was perfect as it is. I tried it on and my body looked ravishing in it.
I ordered three sunday dresses here at fashionnova last night. They look so beautiful on the website and they're not that expensive, too. I can't wait for my purchases to arrive, it's gonna be so good.
FASHIONNOVA jeans have never been this good. The fall collection surely is full of surprises. I got good deals out of my purchases last week, too. I saved $50.
I was looking for fashionable eyewears last Sunday when my friend recommended me to shop here at Fashion Nova. I have it in my possession now and I love it dearly. Thanks.
I never thought fashionnova's magenta shade lipsticks would look so good on me. I never thought theu'd be of that good quality in the first place. It was such a surprise. Cool stuff.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day