Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
Fashion Nova has a rating of 2.5 stars from 14,424 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fashion Nova most frequently mention customer service, store credit and day shipping. Fashion Nova ranks 18th among Women's Clothing sites.
Good reward program, excellent choice of products and great prices! This is the only place I buy my lovely products from! :)
I had a great experience by ordering with this site. This is a delightful, upscale online clothes retailer and has EVERYTHING that an expert woman requires or would want in fashion.
Everything perfect, color out, so I have been contacted by phone for another color and received in 2 days. Good quality product.
Their dress designs are simple yet fashionable, affordable. And also the customer service is great. A very good experience, quality and delivery,
No problems with the ordering side. Deserves 5 stars if the order arrives as expected. - perhaps that is when I should review?
Very helpful and friendly customer services. Liked their commitment very much. They processed my shipping on time as I like. Really recommended.
I purchased a pair of boots and shoes. Quality superb and true to size. New customer so will definitely purchase more items.
I have never looked better before. And the quality of the clothing is excellent.
Love this website! 11/10 would recommend to everyone!
FN's glass collection has a lot of elegant glass sandals. I especially liked this wedge sandal. It makes your feet look magical.
FN's customer services is different from other online shops'. They're actually helpful and professional in their job to guide and assist customers.
I wish I would have NEVER ordered anything from fashion nova. I made the mistake of placing 2 orders with this company and I cannot believe the issues I've been dealing with. My first order was "canceled" I was told after several emails I sent questioning the refund notification. Still waiting on a refund for that, hopefully I'll get it soon since I used pay pal. Second order was incomplete. One item was in stock so I received an "e-gift card" for the amount of the remaining. So I said whatever and placed a 3rd order using the gift card (my money) and having to pay an Extra $6 shipping fee. I get an email that the order is shipped, but its only 2/3 items! Wtf? So I have to get another gift card and place a 4 then order and pay another $6?! This is a straight up scam. My first and last time shopping with these crooks. I was hoping I wasn't going to have anymore issues but these crooks are relentless. Forget about calling or emailing their horrible customer service, waste of time. They have the website setup with beautiful clothing and great prices. Too good to be true. So far I've received 1 item and it definitely wasn't worth the price I paid. I'm just ready to be done with fashion nova. Horrible, terrible, worst customer experience I've had in a long time. Do Not believe the fake news, fake 5 star reviews. Their customer service reps are prbly spending their days writing reviews. You can tell the bad ones are real.
Items sold here are exactly as shown. Their clothes are cute and nice, perfect for any time of day.The best shopping website.
Ordering very easy, was able to find what I needed, great choice of designer clothing. Fast delivery, overall very happy with FN
Practically all of my shoes collection comes from here. They offer such a wide variety of different products you're spoilt for choice.
Transactions with fashion nova are never complicated. I am able to use discounts no problem, and I always get my money's worth.
FahsionNova is an honest shop and I never once felt like I'm being scammed. I am very happy with the products I have bought and the services I've received.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day