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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I really find it easy to contact them like, in one press, they will respond. When compared to others, fashion novas customer support is the most dedicated team, willing to serve those who encounters problems about FN! I love it, keep up the good work guys
In my fashion nova career, never did I encountered any problem when it comes to clothes but there are sometimes when it comes to shipping but for me, its normal. In fact, last week, I received the skirt I ordered and it is indeed in a perfect shape! Whenever problems persists, the customer support guys are always there, willing to assist me.
I love them saaaales! They usually make me save a lot of money but I need the right timing to do so. Sales can be discounts or giveaways but no matter what it is, it is a great deal and Im definitely grabbing the finest of them!
Everyone should really try this site out or if not, be outdated! Fashion nova has a lot of lovable clothes that can be worn by almost anyone that fits them. Teenagers love this including me, a 30 year old office lady! I approve of using this and fyi, this is my 3rd month, got no problem so far!
We got bonus to spend! And lucky you fashion nova because I select you! A jacket I ordered last week arrived in just 3 days and I can use it now, love the weather even though its cold thanks to this jacket. So thick and blocks cold perfectly!
Looking forward for future additions FN! I love the way you guys show off the dresses you sell. Models are effective and your site is simple to access. I can view immediately whether the item is fitted for me, really efficient!

The jackets or blouse goes well with their skinny jeans which makes it a lot easier for us women to create and pick our own style! I ordered 2 pair of jeans last time and a jacket because it was my thing. Anyone can order here so what are you waiting for?
There are a lot of fraudulent shops out there and are usually scams. When shopping with fashion nova, once can really feel secured with it! It is actually a great thing to do when you are concerned of your money. Fashion novas clothing is definitely a good placement of money.
What fashion nova did is also revolutionary like any other online shops. Cash arent needed much when transactions are being made and they are delivered immediately when the payment was confirmed. Delivery usually takes a while but maximum is 4 days so dont get worried!
I love the sweater I have ordered here since it is perfect for the weather. It came on time before the winter came so Im well prepared and wont go cold and unfashionable when winter comes. Thanks for this.
Fashion nova does an excellent job when it comes to their staffs since they are fairly competitive when compared to others. I honestly think that they go thru a lot of screening before working. These customer supports helps me a lot by resolving problems quickly and easily. Calls are also answered by them in such quick manner that I dont need to wait anymore. Really competitive and impressive!
The boys at my class will worship me thanks to FN! Just ordered a flashy top and it came around afternoon yesterday and to be honest, Im still wearing it right now. I love how fashion nova makes me cuter and more gorgeous than I was ever, seems like a miracle!
I really dont care about the design of the shirt Ill be getting but instead, I value more if it fits. Good grief the yellow shirt I have ordered fits me perfectly, the way that I want. Lucky to have a site like this
Ordered a month ago. Received bogus tracking, only to have one email replied to saying my package hadnt even been sent, one month later! What was I tracking? Where did it go? And since, no one is replying via email, fb or Instagram, Ive given up. The lack of help and absolutely ridiculous tracking for a package that hasnt been sent a month after they took my money is enough for me to never chance shopping here again. Sure some people seem to get their packages, but Fashion Nova is obviously fine with screwing over every 5th person who shops with them and doing nothing about it.
I will be reporting them to the BBB and making a paypal dispute claim against them.
There are plenty of other shops to spend your money at, I wouldnt chance it with this company.
I honestly cant remember when I discovered fashion nova but I can assure that everything is very fine! I was attracted by their advertisements about their flash sales and awesome shipping rates! Items can be claimed in just 2 days! So yeah, I love it so far and Im expecting more from them, hope they provide more services well next time.

The dresses and other apparels, especially their jeans are so lit!!! They look awesome for me since I have ordered a pair just last month. Now, I have ordered more and Im expected for more lit things to come. Thanks for having me here, your 2 day shipping is very useful for non patient persons like me.
I first thought that their promised 2 day shipping is fake so Im already willing to lose the shoes I have ordered but turns out my presumptions are at fault! Item arrived in great shape, well-package and secured! The right thing I was finding for an online shop. Finally found it!
Really impressed by fashion novas actions. By putting customers at the top priority, they make it easy for us to order and pass our complains, especially now that fashion nova has a great team of customer support. I would say to keep it up and always continue to impress us!
These past few months, Fashion nova has been very active when it comes to change so I really am looking forward to see this site improve. Their 2 days shipping free is one notable thing happened in this site and I will surely abuse it! I will stay here for my lifetime and I will forever trust fashion nova.
Ordered on black Friday it is now December 15th and my order STILL has not shipped. Have sent them countless emails and I receive an automated response each time. Absolutely ridiculous!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day
