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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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The styles and the quality of the clothes are excellent! The prices are so low it's shocking! With Fashionnova, anyone can buy the most trendy clothes in a variety of sizes - even if they're on a budget! The customer care after the sell has been great too! Overall, my experiences with Fashionnova are all positive!
First saw it in Facebook and I fell in love with the item. I received on time and now I enjoy it. I like how they have different style and unique colors. I would definitely recommend it to my friends and people who just like to be different in sense of styles and colors
I like Fashionnova products they are very stylish and comfortable to wear. Especially i do like that the winter coat which i bot from you is light and sewing beautiful.
I visited the Website because of an advertise and was totally excited. The products are all so cool, pretty and stylish and the Prices are very cheap. I decided to order a beautiful Dress. The shipping took a few weeks which is very normal and fast for this distance. I had no Problems with the customs and Dress was like on the Picture on the Website. I am so excited about their fast, friendly and very courteous Service!
I ordered a dress from Fashionnova and my friends couldn't believe that it was under 30 dollars. The dress is amazing and it is for my son's wedding, if I'm going to order a dress and then when it comes to my house looking better then it did on the site to wear for a wedding then this is an awesome dress considering I have to get up in front of everyone and Have a mother and son dance. This dress is just amazing. I looked everywhere and couldnt find a dress, I came to your site and there it was.
I'm so happy since i found on Facebook. Since that time i have ordered several dresses of my choice and found each and every one to be as beautiful as shown in the display. The fabric, the colors, the style, the fit are perfect when ordered online. My order always arrives in good condition and well packaged. Am well informed in the processing procedure and the tracking of my goods. My co-workers are always eager to see my next new fashion dress from Fashionnova.
I bought several dresses from Fashionnova. On the whole, I am happy with my purchase. The quality and style of the dresses are great, especially considering the reasonable pricing. Their clothing are true to their size measurement and description. So if one measure oneself carefully and order accordingly, one should have no problem with fitting. If in doubt, order one size larger.
Fashionnova is the best, it's total AMAZING, I have never in my life have experience purchasing clothes that fit me so perfectly, I just can not believe that something like this exist, I'm so AMAZE! Everyone should shop with Fashionnova! True to it size to fit perfect and also best price.
There are lots of cute and fashionable items on fashionnova. I love going on there to browse and find good buys. Their items are extremely affordable! I ordered a dress from fashionnova. It was a little different than expected, but with talking with customer support, they were very understanding.
You cannot reach them via phone; it just goes in a loop and no one answers. If you email you get a "stock" reply which does not address the question. I am trying to get my credit for something I returned a month ago and find out where my items are that I ordered 3 weeks ago. Absolutely horrible business practices.
Its rare for my mom to approve me of using net products but FN is all good for her. She even used it once and it arrived well at our house, pleasing her more. The blouse I have ordered for her just last week just arrived in one piece yesterday. Havent touched it yet since Im waiting for mom to do so. Cant wait!
Glad for the not half-assed service Fashion nova is in my bookmark and it is my number one place to drop by whenever Im in need of something. I usually see this site as a blessing. Just an hour ago to be honest, the shipment I have ordered was dropped off in the front of our yard and I was so happy to get it on time! The top would be wearing by me happily all
A lot of girls in our class uses fashion nova and I am interest for it too. Tried it once and I think that I would repeat again. The shipping is handy especially for students like me, makes me feel so special, thanks. Regards from me and my classmates!
The customer hotline is always available which makes problem easy to solve. Things are pretty smooth in this site and customer supports make it more smoother. Thanks for being their when I need you guys. Lovelots!
My best friends loves fashion like me and Im sure they will be happy with my new discovery! Fashion nova makes shopping easy by shipping items in just 3 days! This was really true and as an evidence, I got my ripped jeans in Thursday as I have checkout on Monday. A quick shipment is always love. FN is unbeatable!
Fashion nova makes my money worth. It also enables me to buy more shoes every month because of discounts and low prices, a thing that is rare right now. The shipping service is commendable for taking care of my orders. Ty for that.
Was impressed! Cant believe that FN is capable of doing so much things specially when it comes to shipping! Everything is smooth including the checkout process, which is cardless and supports my cards. The leggings I have ordered is flexible and can be used in any kind of sports! Suits me well and will not request for any refund.
Ordered clothes over a month ago. Got an email that 4/6 the items I ordered are now out of stock... items are either a hit or miss.
Fashion novas crew is doing their best to deliver high-quality dresses anytime anywhere! Mine was true since my order just last week has been shipped in the address I have provided and on that note, I have received no problems at all and in fact, I was really happy that I have ordered more of tops and rompers on their site upon receiving my top! They are diverse and they offer a lot of thing in any kind.
Horrible business! Fake reviews. Never got my order. Bull$#*! customer service. Do yourself a faVour and Do not order from fashion nova!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day